Retail Customer Experience Specialist

Watsons Malaysia; Sarawak; On-site; MYR 20,000 - 100,000; Full time

Job summary

A retail company in Sarawak is seeking a Customer Assistant to provide professional service to customers and manage stock levels. The role entails promoting VIP Member Cards and performing cashier functions while adhering to operational standards. Candidates should have at least a PMR, SPM, or any professional certificate, with good communication and interpersonal skills. The position requires the ability to work retail hours, including weekends and public holidays. This is a full-time permanent job.

Qualifications

• Possess a pleasant personality and good communication skills.
• Able to work retail hours including weekends and public holidays.
• Good interpersonal and follow-up skills, adaptable and result-oriented.

Responsibilities

• Provide professional service to customers.
• Coordinate sufficient stock levels.
• Ensure correct selling techniques to achieve sales targets.
• Perform cashier functions and promote VIP Member Cards.
• Maintain procedures according to Operations Standards.
• Undertake other tasks as required by superiors.

Skills

Good communication skills

Interpersonal skills

Adaptability

Result-oriented

Education

PMR/PT3/SPM/STPM/A Level/Pre-U

Professional Certificate in any field

Job description

A retail company in Sarawak is seeking a Customer Assistant to provide professional service to customers and manage stock levels. The role entails promoting VIP Member Cards and performing cashier functions while adhering to operational standards. Candidates should have at least a PMR, SPM, or any professional certificate, with good communication and interpersonal skills. The position requires the ability to work retail hours, including weekends and public holidays. This is a full-time permanent job.