Retail Associate - Nike (Johor Premium Outlets)

Nike; Kulai; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading sportswear retailer in Johor is seeking a Retail Associate (Athlete) for their JPO outlet. The ideal candidate is a natural leader and motivator who provides world-class service while connecting with consumers. Responsibilities include executing daily retail operations and building relationships within the store community. Applicants should have strong customer service skills, complete SPM, and be able to work well in a fast-paced environment. Join the team and experience a rewarding retail career with great benefits.

Benefits

Access to latest Nike products

Great team environment

Comprehensive compensation and benefits package

Qualifications

• Must be able to perform basic math functions like addition and subtraction.
• Effective verbal and written communication in English required.
• Ability to stand for extended periods and perform physical tasks.

Responsibilities

• Provide world-class service to consumers.
• Execute daily retail operations and maintain store functions.
• Build positive relationships with consumers and team members.

Skills

Customer service skills

Communication skills

Teamwork

Basic math skills

Education

Completed SPM

Job description

WHO ARE WE LOOKING FOR?

Work Hard. Play Hard.

You're a natural leader, a motivator and always up for a challenge. Nike is looking for the next Retail Associate (Athlete) to join our team at our JPO outlet.

Are you ready?

As a Nike Direct Athlete, you provide world-class service to the consumer using the four service principles:

• KNOW: Build an authentic connection with consumers by getting to know them to guide their journey.
• EQUIP: Credible Athletes equip consumers through product and service knowledge and expertise.
• ENGAGE: Connect with consumers by inviting them to engage with Nike.
• INSPIRE: Inspire by creating an emotional connection to the brand between the consumer and Nike.

WHAT WILL YOU WORK ON?

As a Nike Direct Athlete, you are passionate about Nike products and services. You will demonstrate enthusiasm and eagerness to learn the fundamentals of all store Athlete roles, including but not limited to Service, Visual Presentation, and Stockroom. You will deliver the best possible service and attention to all consumers. Assist the team in executing all daily retail operations to ensure premium service and smooth store functioning. You will develop positive relationships with consumers and teammates and be an active member of the store community by attending and supporting store events. You will model reliability and flexibility by being able to work varied hours and days to meet the needs of the business. You will maintain knowledge of various store departments and be available to operate the cash register for regular transactions, perform shipping and receiving duties, stock the floor, perform cleaning duties, and build visual displays when necessary.

WHAT YOU BRING

• Must have completed SPM
• Able to perform basic math functions, including addition, subtraction, multiplication, and division
• Able to effectively communicate in verbal and written English
• Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time
• Able to accomplish multiple tasks in a fast-paced environment
• Able to work effectively with others in a team-oriented environment and provide excellent customer service
• One or more years of customer service and/or retail experience preferred

Of course, our commitments don't stop with our customers. If you're up to the challenge of Nike Retail we'll make it worth your while. You'll be working in a great team environment, with access to the latest and greatest Nike products and apparel. Not to mention, a compensation and benefits package that's among the best around. Join us and see what it means to become part of the Nike Retail experience.