Retail Assistant (Pavilion Elite Bukit Bintang)

Muji Malaysia Sdn Bhd; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A retail company in Kuala Lumpur is seeking to hire staff to assist in achieving sales budgets and provide excellent customer service. The ideal candidate should have at least an SPM and 1-2 years of retail experience. Attention to detail and a positive attitude towards customer interaction are essential for this role. The position includes various responsibilities, from stock management to assisting at the checkout point. Experience in a retail environment would be advantageous.

Qualifications

• Minimum SPM with 1–2 years of retail experience is advantageous.
• Positive attitude and passion for the retail industry.
• Ability to interact with customers effectively.

Responsibilities

• Assist in achieving daily and monthly sales budget.
• Provide product information and service to customers pro-actively.
• Maintain the work area by adhering to safety standards.

Skills

Customer service skills

Team player

Retail industry passion

Education

Minimum SPM

Job description

Roles & Responsibilities

• Assist in achieving daily and monthly sales budget.
• Assist in carrying out the weekly sales action plan at their assigned areas or departments.
• Provide product information and service to customers pro-actively.
• Greet and assist customer at the sales floor attentively.
• Assist in receiving, counting of stocks, tagging and labeling.
• Monitor and check goods with expiry date (Health & Beauty / Food).
• Do daily/weekly housekeeping.
• Assist in tagging sensor tag, especially for garment.
• Actively feedback on fast and slow moving stock.
• Maintain the work area by adhering to the safety standards as required.
• Perform daily stock replenishment.
• Assist the cashier at the Checkout point when required.
• Responsible in the reporting of price error.
• Equipped with the knowledge of the extended services and fees involved (Home delivery & Alteration).
• Demonstrate appropriate customer service skills as according to the Muji standard.
• Provide effective and efficient service to assist the customers of all aspects.
• Gather feedback from customer and suggest improvement for the areas to the superior.
• Ensure stock sold by first in first out to avoid an increase of aging merchandise.
• Report on any discrepancy of stock holding against the system.
• Ensure all available stock are being displayed.

Requirements

• Minimum SPM with 1 – 2 years of retail experience will be an added advantage.
• Positive and with passion in retail industry.
• Like interacting with customers and have an eye for details.
• Articulate and outgoing.
• Result oriented and good team player.