Retail Assistant (Gurney Plaza)

Muji Malaysia Sdn Bhd; Penang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading retail company in Malaysia is seeking individuals to assist in achieving sales targets and provide exceptional customer service. Candidates should have a minimum SPM and ideally 1-2 years of retail experience. A positive attitude and good communication skills are essential for this role. Join us to contribute to a friendly shopping environment while ensuring customer satisfaction.

Qualifications

• 1-2 years of retail experience is an advantage.
• Positive attitude and passion for retail.
• Good communication and interpersonal skills.

Responsibilities

• Assist in achieving sales targets.
• Provide customer service and product information.
• Ensure stock is managed effectively.

Skills

Customer service skills

Teamwork

Attention to detail

Retail sales

Education

Minimum SPM

Job description

Responsibilities

• Assist in achieving daily and monthly sales budget.
• Assist in carrying out the weekly sales action plan at their assigned areas or departments
• Provide product information and service to customers pro-actively
• Greet and assist customer at the sales floor attentively
• Assist in receiving, counting of stocks, tagging and labeling
• Monitor and check goods with expiry date (Health & Beauty / Food)
• Do daily/weekly housekeeping
• Assist in tagging sensor tag, especially for garment
• Actively feedback on fast and slow moving stock
• Maintain the work area by adhering to the safety standards as required
• Perform daily stock replenishment
• Assist the cashier at the Checkout point when required
• Responsible in the reporting of price error
• Equipped with the knowledge of the extended services and fees involved (Home delivery & Alteration)
• Demonstrate appropriate customer service skills as according to the Muji standard
• Provide effective and efficient service to assist the customers of all aspects
• Gather feedback from customer and suggest improvement for the areas to the superior
• Ensure stock sold by first in first out to avoid an increase of aging merchandise
• Report on any discrepancy of stock holding against the system
• Ensure all available stock are being displayed

Requirements

• Minimum SPM with 1 – 2 years of retail experience will be an added advantage
• Positive and with passion in retail industry
• Like interacting with customers and have an eye for details
• Articulate and outgoing
• Result oriented and good team player