Retail Assistant

Fortia Sdn Bhd; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

A company in the perfume industry is hiring a Sales Assistant in Johor Bahru, Malaysia. The role involves helping customers find their perfect scents while driving sales and fostering customer relationships. Ideal candidates possess strong sales and customer service skills, are confident in product knowledge, and can communicate effectively. You'll enjoy a stylish and fun working environment with benefits like annual leave, parental leave, and commission opportunities.

Benefits

Annual leave

Parental leave

Maternity leave

Commission

Stylish working environment

Qualifications

• Proven ability to sell and promote products effectively.
• Strong customer service attitude, friendly demeanor.
• Confident in learning about products and presenting them.
• Good communication skills for customer interactions.

Responsibilities

• Sell and promote perfumes to meet sales goals.
• Offer personalized fragrance recommendations.
• Stay updated on trends in perfumes.
• Handle customer inquiries and feedback.
• Maintain store presentation and organization.

Skills

Sales and closing deals

Customer service skills

Product knowledge

Communication skills

Presentation skills

Job description

Overview

We're Hiring: Sales Assistant at KNIX & KNOX Perfume Shop

Location:

Start Date: November 2025

Working Hours: 7.5 hours /day (shifts), 6 days a week

About Us

KNIX & KNOX is a modern perfume boutique that specializes in custom-made and inspired scents.

We help customers create their own unique fragrances or choose from our exclusive collection – perfect as a personal treat or thoughtful gift.

Your Role

As part of our team, you\'ll help customers discover their perfect scent while driving sales and building lasting relationships.

What You’ll Do

• Sell and promote perfumes to meet sales goals
• Offer personalized fragrance recommendations
• Stay updated on perfume trends and ingredients
• Handle customer questions and feedback professionally
• Keep the store clean, organized, and visually appealing

What We’re Looking For

• Great at sales and closing deals
• Friendly and helpful with strong customer service skills
• Confident in product knowledge (will be trained)
• Good communication and presentation skills

Nice-to-Haves

• Experience in perfume or luxury retail
• Basic marketing or visual merchandising skills
• Problem-solving and creative thinking abilities
• Awareness of fragrance trends

What You’ll Get

• Annual leave, parental leave & maternity leave
• Commission
• A chance to work in a stylish, fun, and customer-focused environment
• Join us and help people express themselves through scent