Restaurant Supervisor

Adastra Hospitality (M) Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A renowned hospitality company in Kuala Lumpur is seeking an experienced Restaurant Supervisor to oversee daily operations and ensure excellent customer service. The ideal candidate will lead and manage the restaurant team, ensuring high service standards and compliance with hygiene regulations. Applicants should have a diploma in Hospitality or a related field, with 2-4 years of supervisory experience in similar settings. This role requires strong leadership and the ability to thrive in a fast-paced environment.

Qualifications

• Minimum 2-4 years of supervisory experience in restaurants, cafés, or hotels.
• Strong leadership, communication, and problem-solving skills.
• Willing to work shifts, weekends, and public holidays.

Responsibilities

• Supervise daily restaurant operations to ensure efficiency and high service standards.
• Lead, train, schedule, and motivate service staff.
• Manage inventory, stock levels, and ordering of supplies.

Skills

Leadership skills

Communication skills

Problem-solving skills

Ability to work in a fast-paced environment

Education

Diploma in Hospitality or F&B Management

Job description

Adastra Hospitality (M) Sdn Bhd – Kuala Lumpur, Kuala Lumpur

We are looking for a responsible and experienced Restaurant Supervisor to oversee daily operations, ensure excellent customer service, and support the restaurant team. The ideal candidate will have strong leadership skills, a hands‑on approach, and the ability to maintain smooth restaurant operations at all times.

Operations & Service

• Supervise daily restaurant operations to ensure efficiency and high service standards.
• Monitor food and beverage quality, presentation, and timeliness.
• Ensure cleanliness and compliance with hygiene, safety, and sanitation standards.
• Handle customer feedback and resolve issues promptly and professionally.

Staff Management

• Lead, train, schedule, and motivate service staff (waiters, captains, cashiers).
• Conduct daily briefings and coordinate staff duties.
• Assist in new staff onboarding and performance monitoring.

Administration & Reporting

• Oversee cashiering procedures, bill settlement, and POS operations.
• Manage inventory, stock levels, and ordering of supplies.
• Prepare daily reports on operations, sales, and staff performance.

Compliance & Standards

• Ensure adherence to company SOPs and service guidelines.
• Maintain compliance with food safety and health regulations.
• Ensure proper handling of equipment and facilities.

Urgent Hiring

• Diploma in Hospitality, F&B Management, or related field is an advantage.
• Minimum 2-4 years of supervisory experience in restaurants, cafés, or hotels. Fresh graduates are encouraged to apply.
• Strong leadership, communication, and problem‑solving skills.
• Ability to work in a fast‑paced environment and handle operational challenges.
• Willing to work shifts, weekends, and public holidays.

Requirements

• Diploma in Hospitality, F&B Management, or related field is an advantage.
• Minimum 2-4 years of supervisory experience in restaurants, cafés, or hotels. Fresh graduates are encouraged to apply.
• Strong leadership, communication, and problem‑solving skills.
• Ability to work in a fast‑paced environment and handle operational challenges.
• Willing to work shifts, weekends, and public holidays.