Restaurant Supervisor

Jobstreet Malaysia; George Town; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading restaurant in Penang seeks an experienced Restaurant Supervisor to oversee daily operations. You will lead a dynamic team, ensure service excellence, handle inventory management, and liaise with the kitchen. The ideal candidate has at least 2 years in a supervisory role, strong communication skills, and proficiency in restaurant management software. Join us for a vibrant work environment committed to exceptional dining experiences.

Qualifications

• Minimum 2 years of experience as a Restaurant Supervisor or in a similar leadership role within the Hospitality & Tourism industry.
• Strong communication and interpersonal skills to effectively manage and motivate a team.
• Excellent problem-solving and decision-making abilities to handle a fast-paced environment.

Responsibilities

• Manage and lead a team of waitstaff to deliver outstanding dining experiences for customers.
• Ensure that all restaurant policies, procedures, and safety standards are upheld.
• Monitor inventory levels and maintain stock control.

Skills

Team leadership

Communication skills

Problem-solving

Inventory management

Customer service

Tools

Restaurant management software

Job description

Looking for an experienced Restaurant Supervisor to join our dynamic team at Love Lane Hospitality SDN. BHD.! In this full-time role, you will be responsible for overseeing the day-to-day operations of our vibrant restaurant located in George Town, Penang. As a key member of our Hospitality & Tourism team, you will ensure exceptional customer service and efficient workflow within the restaurant.

What you'll be doing

• Manage and lead a team of waitstaff to deliver outstanding dining experiences for our customers
• Ensure that all restaurant policies, procedures, and safety standards are upheld
• Monitor inventory levels, order supplies, and maintain stock control
• Liaise with the kitchen team to coordinate meal preparation and service
• Handle customer inquiries, feedback, and complaints in a professional manner
• Provide training and development opportunities for the waiting staff
• Assist with scheduling and managing employee shifts
• Collect and analyse sales data to identify opportunities for improvement

What we're looking for

• Minimum 2 years of experience as a Restaurant Supervisor or in a similar leadership role within the Hospitality & Tourism industry
• Strong communication and interpersonal skills to effectively manage and motivate a team
• Excellent problem‑solving and decision‑making abilities to handle a fast‑paced environment
• Thorough understanding of food service operations, including inventory management and cost control
• Ability to work well under pressure and maintain a positive attitude
• Proficient in using relevant restaurant management software and point‑of‑sale systems

About us

Love Lane Hospitality SDN. BHD. is a leading player in the Hospitality & Tourism industry, renowned for our exceptional dining experiences and commitment to customer satisfaction. With a focus on using fresh, locally‑sourced ingredients, we pride ourselves on delivering innovative and flavourful cuisine in a warm and welcoming atmosphere.

If you're passionate about the restaurant industry and eager to join a dynamic team, apply now for this exciting Restaurant Supervisor opportunity!