Restaurant Manager

Minor Hotels; West Coast Division; On-site; MYR 100,000 - 150,000; Full time

Job summary

A hotel management company in Malaysia is seeking a Restaurant Manager to lead a rooftop bar. The role involves overseeing operations, leading a team, enhancing profitability, and creating memorable customer experiences. Ideal candidates have 3-5 years in restaurant management, preferably in a high-end setting, with strong leadership and customer service skills. Familiarity with local cuisine and flexibility to work varying hours are crucial. Join us to shape unforgettable dining experiences at our exclusive rooftop bar.

Qualifications

• 3-5 years of experience in restaurant management, preferably in a rooftop or high-end bar setting.
• Proven track record of increasing revenue and managing costs in a restaurant environment.
• Excellent communication skills in English; knowledge of Malay or other local languages is a plus.

Responsibilities

• Oversee daily operations of the rooftop bar and restaurant, ensuring smooth service and customer satisfaction.
• Develop and implement strategies to increase revenue and profitability.
• Collaborate with the chef to develop and update menus, considering local trends and customer preferences.

Skills

Leadership skills

Customer service

Inventory management

Financial reporting

Problem-solving

Education

Bachelor's degree in Hospitality Management or related field

Tools

Restaurant management software

Point of Sale (POS) systems

Job description

Company Description

Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter.

Job Description

We are seeking a dynamic and experienced Restaurant Manager to lead our exclusive RoofTop Bar. As the Restaurant Manager, you will be responsible for overseeing all aspects of our rooftop dining establishment, ensuring exceptional customer experiences while maximizing profitability and maintaining the highest standards of food and beverage service.

• Oversee daily operations of the rooftop bar and restaurant, ensuring smooth service and customer satisfaction
• Develop and implement strategies to increase revenue and profitability
• Manage and motivate a team of servers, bartenders, and kitchen staff
• Create and maintain staff schedules, ensuring optimal coverage during peak hours
• Monitor and maintain food and beverage quality standards
• Implement and enforce food safety and hygiene protocols
• Manage inventory, place orders with suppliers, and control costs
• Handle customer inquiries, feedback, and complaints professionally and efficiently
• Collaborate with the chef to develop and update menus, considering local trends and customer preferences
• Organize and oversee special events, promotions, and themed nights
• Ensure compliance with local regulations and licensing requirements
• Prepare financial reports, analyze performance metrics, and adjust strategies accordingly
• Maintain the aesthetic appeal and ambiance of the rooftop bar

Qualifications

• 3-5 years of experience in restaurant management, preferably in a rooftop or high-end bar setting
• Bachelor's degree in Hospitality Management or related field preferred
• Proven track record of increasing revenue and managing costs in a restaurant environment
• Strong leadership skills with the ability to motivate and develop staff
• Excellent customer service skills and a passion for creating memorable dining experiences
• Proficiency in restaurant management software and Point of Sale (POS) systems
• Experience with inventory management, financial reporting, and budgeting
• Knowledge of food safety regulations and current Food Safety Certification
• Familiarity with Malaysian cuisine and local food trends
• Understanding of the alcoholic beverage industry and current cocktail trends
• Strong problem-solving skills and ability to make quick decisions in a fast-paced environment
• Excellent communication skills in English; knowledge of Malay or other local languages is a plus
• Flexibility to work evenings, weekends, and holidays as required