Restaurant Manager/Operations Manager

Asian Fried Chicken; Seremban; On-site; MYR 100,000 - 150,000; Full time

Job summary

A local restaurant chain in Seremban is looking for a passionate Restaurant Manager. You will be responsible for overseeing daily operations, ensuring customer satisfaction, and managing staff. The ideal candidate will possess strong customer service, communication, and organizational skills, along with experience in the hospitality or restaurant industry. This full-time role offers a chance to contribute to a growing brand that prioritizes healthy, comforting food.

Qualifications

• Previous experience in the hospitality or restaurant industry is a plus.

Responsibilities

• Oversee daily operations of the restaurant.
• Ensure customer satisfaction and manage staff.
• Hire and train employees.
• Maintain high standards of customer service.
• Ensure quality and consistency of food and beverages.
• Handle customer feedback and improve dining experience.

Skills

Customer Satisfaction and Customer Service skills

Experience in Hiring and Managing staff

Excellent Communication skills

Knowledge of Food & Beverage operations

Strong organizational and multitasking abilities

Ability to work in a fast-paced environment

Ability to do Sales / Upselling

Job description

Company Description

AtAFC, we’re redefining comfort food with a healthy twist. Based inSeremban 2 Heights, we serve crispy, flavour-packed fried chicken with wholesome sides like our signatureBroccoli Quinoa Stir-Fry.

Our concept is simple:Comfort Meets Healthy — meals that satisfy cravings while nourishing the soul. Proudly local, Muslim-friendly, and community-driven, AFC is growing fast and looking for passionate talents to join our journey.

Role Description

This is a full-time on-site role for a Restaurant Manager located in Seremban 2. The Restaurant Manager will be responsible for overseeing daily operations, ensuring customer satisfaction, and managing staff. Duties will include hiring and training employees, maintaining high standards of customer service, and ensuring the quality and consistency of food and beverages served. The role will also involve handling customer feedback and working to continuously improve the dining experience.

Qualifications

• Customer Satisfaction and Customer Service skills
• Experience in Hiring and Managing staff
• Excellent Communication skills
• Knowledge of Food & Beverage operations
• Strong organizational and multitasking abilities
• Ability to work in a fast-paced environment
• Ability to do Sales / Upselling
• Previous experience in the hospitality or restaurant industry is a plus