Restaurant Manager - Chinese Restaurant

Minor Hotels; West Coast Division; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading hotel group in Malaysia is seeking an experienced Restaurant Manager for their Chinese restaurant. The successful candidate will oversee all aspects of restaurant operations, ensuring exceptional guest experiences while maximizing profitability. Responsibilities include staff management, budgeting, and compliance with food safety regulations. Candidates should have 3-5 years of relevant experience and strong financial acumen. Knowledge of Chinese cuisine and culinary trends is essential, along with excellent customer service skills.

Qualifications

• 3-5 years of experience in restaurant management, especially in Chinese cuisine.
• Proven track record of successful restaurant operations.
• Strong financial acumen with budgeting experience.
• Excellent customer service skills and ability to manage stress.

Responsibilities

• Oversee daily restaurant operations, including staff management.
• Develop strategies to increase revenue and profitability.
• Ensure compliance with food safety regulations.
• Manage inventory and vendor relationships.
• Implement marketing initiatives to attract customers.

Skills

Restaurant management

Customer service

Financial acumen

Problem-solving

Communication

Education

Bachelor's degree in Hospitality Management

Tools

Restaurant management software

Job description

Company Description

Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter.

Job Description

We are seeking a dynamic and experienced Restaurant Manager to lead our Chinese restaurant. As the Restaurant Manager, you will be responsible for overseeing all aspects of our restaurant operations, ensuring exceptional dining experiences for our guests while maximizing profitability and maintaining the highest standards of food quality and service.

• Oversee daily restaurant operations, including staff management, customer service, and quality control
• Develop and implement strategies to increase revenue and profitability
• Manage and train staff to maintain high standards of service and efficiency
• Ensure compliance with food safety regulations and maintain a clean, safe working environment
• Create and manage budgets, control costs, and optimize restaurant performance
• Collaborate with the head chef to plan and update menus, considering food costs and market trends
• Handle customer inquiries, feedback, and complaints professionally and efficientlyManage inventory, place orders with suppliers, and maintain strong vendor relationships
• Implement and monitor marketing initiatives to attract and retain customers
• Analyze sales data and prepare reports for upper management

Qualifications

• 3-5 years of experience in restaurant management, preferably in Chinese cuisine establishments
• Proven track record of successful restaurant operations and team leadership
• Strong financial acumen with experience in budgeting and cost control
• Excellent customer service skills and ability to handle high-pressure situations
• Proficiency in restaurant management software and point-of-sale systems
• Knowledge of Chinese cuisine, culinary trends, and Malaysian food service regulations
• Bachelor's degree in Hospitality Management, Business Administration, or related field (preferred)
• Food Safety Certification
• Fluency in English; knowledge of Mandarin and/or Bahasa Malaysia is a plus
• Ability to work flexible hours, including evenings, weekends, and holidays
• Strong problem-solving skills and attention to detail
• Excellent communication and interpersonal skills