Restaurant Manager/Assistant Restaurant Manager/Service Crew @ KLCC

FastJobs; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A popular restaurant brand in Kuala Lumpur is seeking a Restaurant Manager and Service Crew members. The Restaurant Manager will oversee daily operations, ensure high standards of food quality and safety, train staff, and handle customer complaints. Service Crew will focus on providing excellent customer service, managing orders, and maintaining cleanliness. Ideal candidates should possess experience in the F&B industry, strong communication skills, and a positive attitude toward teamwork in a fast-paced setting.

Benefits

Experience in Japanese cuisine

Opportunity for promotional roles

Dynamic work environment

Qualifications

• F&B experience preferred, especially in a fast-paced environment.
• For the Manager role, strong leadership and communication skills are needed.
• Experience in Japanese restaurants will be advantageous.

Responsibilities

• Manage daily restaurant operations for efficient performance.
• Ensure compliance with food quality and safety standards.
• Conduct staff training and performance monitoring.
• Handle customer complaints professionally.

Skills

Leadership

Communication

Customer service

Multitasking

Teamwork

Job description

About Sushiro

Sushiro is a fast-growing conveyor belt sushi restaurant brand from Japan, known for serving fresh, high-quality sushi at affordable prices. We focus on food quality, cleanliness, excellent customer service, and teamwork to deliver a fun and enjoyable dining experience.

Duties and Responsibilities

Restaurant Manager

• Manage daily restaurant operations to ensure smooth and efficient performance
• Ensure compliance with food quality, hygiene, safety, and SOP standards
• Conduct staff briefings, training, performance monitoring, and roster planning
• Handle customer complaints professionally and escalate when necessary
• Manage POS systems, inventory, stock checks, and outlet administration
• Oversee restaurant opening/closing, cleanliness, and store presentation
• Prepare monthly performance and operational reports
• Support new store openings and staff training
• Ensure compliance with licensing and regulatory requirements
• Perform other duties as assigned by management

Service Crew

• Provide friendly and efficient customer service
• Assist with ordering, payments, and POS operations
• Prepare sauces, condiments, and basic food items
• Maintain cleanliness, hygiene, and workstation readiness
• Clear tables, sanitize dining areas, and support team operations
• Perform other duties as assigned by supervisors

Requirements

• F&B experience preferred (No Pork, No Lard)
• Strong leadership and communication skills (Manager role)
• Positive attitude, good service skills, and teamwork
• Able to multitask and work in a fast-paced environment
• Willing to work shifts, weekends, and public holidays

Advantages

• Experience in Japanese restaurants
• Japanese language proficiency

Language Requirements

• English, Bahasa Melayu (Preferred)
• Mandarin, Japanese (Added advantage)

Work Schedule

• Rotational shifts
• Weekends and public holidays