Reservation Lead: Guest Experience & Growth

Wings by Croske Resort Langkawi; Kuah; On-site; MYR 20,000 - 100,000; Full time

Job summary

A premier hotel in Langkawi is seeking a dedicated individual to manage guest reservations and ensure a seamless booking process. The role is vital in providing guests with a warm and welcoming experience, contributing to the hotel's reputation for excellent service. Candidates should embody a people-centric approach and strive to foster positive relationships with guests and staff alike. This position offers opportunities for personal growth within a vibrant team environment.

Responsibilities

• Manage guest reservations and ensure smooth booking processes.

Job description

A premier hotel in Langkawi is seeking a dedicated individual to manage guest reservations and ensure a seamless booking process. The role is vital in providing guests with a warm and welcoming experience, contributing to the hotel's reputation for excellent service. Candidates should embody a people-centric approach and strive to foster positive relationships with guests and staff alike. This position offers opportunities for personal growth within a vibrant team environment.