Reservation & Customer Care Specialist (Mandarin)

Hirehub Management Sdn. Bhd.; Puchong; On-site; MYR 100,000 - 150,000; Full time

Job summary

A well-known family karaoke provider is seeking a Customer Service Officer in Puchong, Selangor. The ideal candidate will respond to customer inquiries, provide service information, and ensure accurate reservation documentation. Fluency in Mandarin is required along with basic English and Malay communication skills. This role offers a salary range of RM 2,200.00 - 2,800.00, plus monthly service tips.

Qualifications

• Must be able to communicate fluently in Mandarin.
• Must have minimum SPM graduation.
• Organized and efficient with daily tasks.

Responsibilities

• Respond to phone reservations promptly and professionally.
• Provide clear and helpful information to customers.
• Collaborate with outlets to coordinate schedules.

Skills

Fluent in Mandarin

Basic English communication

Basic Malay communication

Organizational skills

Team player

Education

Minimum SPM graduated

Tools

Office software applications

Telephone systems

Job description

A well-known family karaoke provider is seeking a Customer Service Officer in Puchong, Selangor. The ideal candidate will respond to customer inquiries, provide service information, and ensure accurate reservation documentation. Fluency in Mandarin is required along with basic English and Malay communication skills. This role offers a salary range of RM 2,200.00 - 2,800.00, plus monthly service tips.