Research Operations Specialist: Data, Docs & Success

Vase.ai; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A tech-based research company located in Kuala Lumpur seeks a Research Operations Executive to support its dynamic Research & Customer Success Team. The successful candidate will be responsible for scripting survey questions, organizing translations, and maintaining internal documentation. With a salary range of RM2,800 - RM3,300, the position offers unlimited vacation days, medical insurance, and growth opportunities within the company. The ideal candidate should have excellent organizational and communication skills, with no prior experience required.

Benefits

Unlimited vacation days

Laptop

Medical insurance (After probation)

Company Retreats (3x per year)

Qualifications

• Fluency in English.
• Willingness to grow knowledge and career.
• No prior experience required; fresh graduates welcome.

Responsibilities

• Script survey questions onto the research platform.
• Update knowledge base articles.
• Assist in data processing and analysis.

Skills

Organizational skills

Communication skills

Problem-solving

Attention to detail

Technical writing

Tools

Google Workspace

CRM (preferably Hubspot)

Job description

A tech-based research company located in Kuala Lumpur seeks a Research Operations Executive to support its dynamic Research & Customer Success Team. The successful candidate will be responsible for scripting survey questions, organizing translations, and maintaining internal documentation. With a salary range of RM2,800 - RM3,300, the position offers unlimited vacation days, medical insurance, and growth opportunities within the company. The ideal candidate should have excellent organizational and communication skills, with no prior experience required.