Research Manager, Third-party due diligence

Control Risks; Kuala Lumpur; On-site; MYR 90,000 - 120,000; Full time

Job summary

A leading risk management consultancy in Kuala Lumpur seeks a Research Manager to oversee due diligence projects, ensuring the quality of reports and training researchers. The ideal candidate will have strong expertise in open-source intelligence and excellent communication skills. This role is critical in supporting clients and maintaining high standards in compliance-focused research. Join a dynamic team committed to safeguarding client reputations and integrity.

Qualifications

• Experience in writing and reviewing due diligence reports.
• Knowledge of research techniques and databases.
• Ability to influence people across an organization.

Responsibilities

• Manage third-party due diligence projects and ensure quality.
• Train and support researchers in VANTAGE methodology.
• Communicate with clients for project needs.

Skills

Open-source intelligence

Public record research

Communication skills

Project management

Analytical writing

Tools

Databases

Online research tools

Job description

Role purpose

Our third-party due diligence (VANTAGE) team assess our clients’ current, former or potential counterparties, looking for any issues that might pose a reputational or business risk to them, wherever they may be in the world. The work is compliance-focused and volume-driven. The Research Manager is responsible for the quality of VANTAGE work. S/he will oversee and guide Researchers to ensure they produce clear, analytical and exceptionally well-written reports which help our Clients protect their integrity and reputation. S/he will also support the Regional Research Manager in training researchers and managing projects, leveraging internal and external resources in order to complete VANTAGE projects in a timely and effective manner. The successful candidate will have a strong knowledge of open-source intelligence and public record research, experience in writing and reviewing due diligence reports, and has excellent communication, writing and interpersonal skills.

Role tasks and responsibilities

Project management of third-party due diligence

• Ensure VANTAGE work is properly scoped, allocated to researchers, tracked and ultimately delivered on time and within budget
• Communicate directly with clients in order to clarify the scope of projects, address questions, and suggest potential additional avenues of research
• Review and approve (content and editorial) VANTAGE work, ensuring projects are of high quality and meet Clients’ specifications
• Liaise with and provide feedback to vendors and subcontractors, ensuring the quality of work they provide is high and adheres to our global delivery standards
• Engage with colleagues in the Business Intelligence team whenever VANTAGE work requires their input and collaboration

Regional research initiatives

• Assist Regional Research Manager in training new researchers in the VANTAGE methodology and approach, ensuring new team members successfully complete the onboarding process
• Provide continual training and cascade updates to the VANTAGE methodology and approach
• Monitor quality of work and give feedback to researchers; motivate and guide researchers to ensure they are focused and directed effectively on operational and other aspects of the work
• Interact regularly with other Managers to provide support and feedback on VANTAGE work
• Participate in discussions with other Managers to provide insight on potential service/product improvement
• Support the Regional Research Manager in recruiting new researchers

Qualifications

• Experience in writing, researching and reviewing/editing due diligence reports; demonstrated excellence in research, writing and editing in English
• Experience in managing projects, especially where the project team is spread across several locations
• Strong knowledge of research techniques, databases, networks, online registers and archives and other OSINT research tools
• Experience influencing people across an organization, especially without direct reporting lines
• Proven ability to meet project deadlines