Remote Student Advisor — Education & Support

Think Academy; Remote; MYR 20,000 - 100,000; Full time

Job summary

A global education and technology company is seeking a Student Advisor to provide excellent customer service remotely. This role involves enrolling trial courses, recommending classes based on learning progress, and assisting teaching staff. Ideal candidates should be fluent in English, possess good communication skills, and have a strong sense of responsibility. No prior experience is required, making this a great opportunity for customer-focused individuals looking to build a career in education.

Qualifications

• Fluent in English (both spoken and written).
• Quick to learn and master the basic knowledge required for work.
• Strong sense of responsibility, meticulous in work.

Responsibilities

• Enroll trial courses for clients and manage student transfers.
• Recommend suitable classes based on students' learning progress.
• Assist teaching staff with additional tasks and gather feedback.

Skills

Fluent in English

Good communication skills

Problem-solving skills

Tools

Graphic software

Job description

A global education and technology company is seeking a Student Advisor to provide excellent customer service remotely. This role involves enrolling trial courses, recommending classes based on learning progress, and assisting teaching staff. Ideal candidates should be fluent in English, possess good communication skills, and have a strong sense of responsibility. No prior experience is required, making this a great opportunity for customer-focused individuals looking to build a career in education.