Remote Solutions Engineer

Syncreon; Malaysia; Remote; MYR 50,000 - 70,000; Full time

Job summary

A leading logistics provider in Malaysia is seeking a Solutions Engineer to design customer-centric logistics solutions. The ideal candidate will have a background in industrial engineering and 1-2 years of relevant experience. Key responsibilities include leading the design of warehouse solutions and partnering with various teams to ensure optimal implementation. A competitive compensation package is offered in a dynamic, growth-focused environment.

Benefits

Market-competitive compensation

Professional development opportunities

Dynamic work environment

Qualifications

• 1-2 years of warehouse-related engineering experience in 3PL or supply chain optimization.
• Strong expertise in layout and flow design.
• Bilingual (English, Spanish, Portuguese, French) preferred.

Responsibilities

• Lead the design of end-to-end warehouse solutions for customer RFQs.
• Translate customer requirements into optimized layouts and process flows.
• Partner with Operations and IT to ensure designs are implementable.

Skills

Exceptional Communication

Analytical Problem Solver

Detail‑Oriented Precision

Critical Thinker

Collaborative and Self‑Driven

Results‑Oriented and Agile

Professional Integrity and Confidentiality

Education

Bachelor’s degree in industrial engineering, supply chain, or related discipline

Tools

AutoCAD

Microsoft Excel

Microsoft Access

Microsoft Word

Visio

network design/simulation software

Job description

The Solutions Engineer – Contract Logistics will play a pivotal role in designing winning, customer‑centric logistics solutions that strengthen DP World’s market leadership in integrated supply chain services.

This role combines engineering precision, commercial acumen, and innovation to deliver operationally feasible, cost‑effective, and sustainable solutions for new and existing customers across the global DP World network.

Key Responsibilities

• Lead the design of end‑to‑end warehouse and distribution solutions for customer RFQs, bids, and renewals.
• Translate customer requirements into optimized layouts, process flows, storage strategies, and automation concepts.
• Develop compelling solution narratives and data‑backed value propositions that position DP World as the logistics partner of choice.
• Support business development teams with engineering models, costing, and technical content that enhance bid competitiveness and win rate.
• Partner closely with Operations, Commercial, and IT to ensure designs are implementable, scalable, and aligned with DP World standards.
• Build detailed models to analyze order profiles, SKU velocity, throughput.
• Create 3D and AutoCAD layouts illustrating optimal space design, MHE zoning, and picking strategies.
• Assess automation and technology enablers (e.g., AMRs, AS/RS, robotic picking, conveyors) for business cases that drive long‑term value.
• Support continuous improvement initiatives to ensure designs deliver expected ROI and KPIs.
• Collaborate across DP World’s network of engineering, automation, and operations teams to benchmark and replicate best practices.
• Work with Finance and Procurement to define accurate cost‑to‑serve models, capex estimates, and supplier comparisons.
• Represent the technical function in customer presentations, solution walkthroughs, and bid reviews to communicate DP World’s engineering credibility and value.
• Support implementation handover to ensure smooth operational start‑up and design integrity.

Other

• Always act as an ambassador for DP World when working; promoting and demonstrating positive behaviours in harmony with DP World’s Principles, values and culture; ensuring the highest level of safety is applied in all activities; understanding and following DP World’s Code of Conduct and Ethics policies.
• Perform other related duties as assigned.
• Remote work – US, Canada, Mexico.

Qualifications

• Bachelor’s degree in industrial engineering, supply chain, or a related discipline.
• 1‑2 years of warehouse‑related engineering experience in 3PL, solution design, warehouse engineering, or supply chain optimization.
• Strong expertise in: AutoCAD/Sketch Up/Twin Motion or similar (layout and flow design); exposure to warehouse operations/engineering within Tech, Consumer, FMCG, Retail market.
• Bilingual (English, Spanish, Portuguese, French).
• Preferred: Lean Six Sigma/Green Belt certification is an advantage.
• Ability to travel up to 25% of the time or as needed.

Skills

• Exceptional Communication – an active listener and articulate communicator, confident presenting to individuals or groups at all levels.
• Analytical Problem Solver – thrives on tackling complex challenges, identifying root causes, and developing creative, practical solutions.
• Detail‑Oriented Precision – maintains strong focus and attention to detail, ensuring accuracy and quality in every deliverable.
• Critical Thinker – quickly identifies logical gaps and underlying causes, learns rapidly, adapts easily, and applies sound judgment.
• Collaborative and Self‑Driven – works effectively both independently and within diverse, multicultural teams.
• Results‑Oriented and Agile – manages multiple priorities with discipline and a “can‑do” attitude; meets deadlines and commitments.
• Professional Integrity and Confidentiality – upholds the highest standards of discretion and data protection in all business dealings.

About the Role

Design and implement supply chain solutions from large scale (geographical optimisation) down to small scale (processes and station design).

Work closely with Business Development/Account Management, Launch and Operational teams to develop and implement solutions to meet the requirements of new and existing business.

Facilitate the application of lean principles. Apply lean tools such as 5S, visual factory, TPM, pull systems, value stream mapping, and related methodologies.

Assist with ongoing development and enhancement of standardized engineering tools and methods.

Direct the implementation of work standards through time studies and other accepted methods.

Make informed recommendations on purchase or lease of capital equipment (forklifts, tooling, lift assists, generators, compressed air systems, racking, etc.) and manage the project engineering equipment budget.

Develop concepts for formal customer proposals (process flow diagrams, KPIs, facility layouts).

Prepare and initiate the pricing process, align on financial implications, review customer‑specific pricing models, obtain quotes, perform cost analysis, and manage contractors working on installation and construction.

Participate in interviews and evaluation of new engineering recruits; responsible for ongoing training and support.

Other duties as assigned.

Your Key Qualifications

• Bachelor’s or Master’s Degree in Industrial Engineering, Logistics, Supply Chain, Operations Research or related fields.
• Experience in solutions design/development within warehousing, logistics, supply chain or industrial engineering services industries.
• Highly developed computer skills – Microsoft Excel (pivot tables), Access, Word, Visio; AutoCAD 3D/2D; network design/simulation software (CAST, Supply Chain Guru).
• Ability to conceptualise from provided datasets and determine opportunities for improvements.
• Flexible, effective, and productive in fast‑paced environment with strong communication skills.
• Ability to travel at 15%.

Compensation

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self‑development within an informal atmosphere. We offer a market‑competitive compensation package.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses – Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end‑to‑end supply chain solutions that can change the way the world trades.

We're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector toward better ways to trade, minimising disruptions from the factory floor to the customer’s door.

DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.

We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity drives innovation and growth and helps us connect people, businesses and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible.

The DP World family comprises of syncreon, Imperial and P&O.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

Job Segment: Facilities, Logistics, Lean Six Sigma, Supply Chain, Six Sigma, Operations, Management