Relationship Manager

Medium; Remote; MYR 100,000 - 150,000; Full time

Job summary

A healthcare innovation firm is seeking a Senior Partner Relationship Manager to optimize relationships within its pharmacy network. The role focuses on enhancing supply chain efficiency and managing direct purchase agreements. Candidates should have a minimum of 6 years in management consulting or strategic account management, with strong communication skills. The company promotes a collaborative environment and offers flexible remote work options. Join a fast-growing team making a significant impact in healthcare.

Benefits

Flexible working conditions

Opportunities for professional growth

Collaborative team environment

Commitment to diversity and equal opportunity

Qualifications

• Minimum of 6 years of experience in management consulting, operations, or strategic account management.
• In-depth understanding of supply chain dynamics and ability to proactively address potential issues.
• Experience in defining, implementing, and managing SLAs.

Responsibilities

• Collaborate closely with suppliers to mitigate supply chain issues.
• Serve as the point of contact for direct purchase agreements.
• Ensure adherence to Service Level Agreements with pharmacy partners.
• Manage documentation and contracts focusing on supply chain efficiency.
• Proactively identify and address client challenges.
• Work closely with Revenue/Growth, Product, and Engineering teams.
• Develop and implement standard operating procedures.

Skills

Management consulting

Operations

Strategic account management

Supply chain dynamics understanding

Verbal communication

Written communication

Adaptability

Job description

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Partner Relationship Manager - REMOTE. In this role, you will play a crucial part in managing and optimizing relationships with our pharmacy network. Your insights and proactive account management will directly influence supply chain efficiency and adherence to service level agreements. You will have the opportunity to collaborate with diverse internal teams and ensure a seamless experience for pharmacy partners, ultimately enhancing healthcare accessibility for patients. Your impact will resonate throughout the organization as you address challenges and foster long‑term partnerships.

Accountabilities

• Supply Chain Optimization: Collaborate closely with suppliers to identify and proactively mitigate potential issues in the supply chain.
• Point of Contact (POC): Serve as a point of contact for day‑to‑day matters regarding direct purchase agreements and inquiries.
• SLA Definition and Management: Ensure adherence to Service Level Agreements (SLAs) with pharmacy partners.
• Contract Management: Manage the documentation and administration of contracts focusing on supply chain efficiency.
• Issue Resolution: Proactively identify and address challenges or concerns faced by clients.
• Collaboration with Internal Teams: Work closely with teams across Revenue/Growth, Product, and Engineering.
• SOP Development: Develop and implement standard operating procedures to align with market best practices.

Requirements

• Minimum of 6 years of experience in management consulting, operations, or strategic account management.
• In‑depth understanding of supply chain dynamics and ability to proactively address potential issues.
• Experience in defining, implementing, and managing SLAs with a focus on performance monitoring.
• Strong verbal and written communication skills to convey complex information clearly.
• Track record of achieving strategic account management targets.
• Ability to thrive in a dynamic environment and adapt to changing priorities.

Benefits

• Work remotely from anywhere, providing flexible working conditions.
• Join a fast‑growing company making a significant impact in healthcare.
• Collaborative team environment that fosters learning and innovation.
• Opportunities for professional growth and development.
• Commitment to diversity and equal opportunity in the workplace.

Why Apply Through Jobgether?

We use an AI‑powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top‑fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre‑contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.