Remote Admin & Client Services Exec – Immigration

FastLane Group; Remote; MYR 100,000 - 150,000; Full time

Job summary

A professional immigration consultancy is seeking an Admin & Customer Service Executive to support Singapore immigration applications. This remote role requires strong verbal Chinese and good written English. Key tasks include managing applications, delivering high-quality customer service, and maintaining accurate records. Candidates should have a minimum diploma and 3 years of customer service experience. The salary ranges from RM3,000 to RM5,500, plus travel allowances. Training provided; apply via email or Easy Apply.

Qualifications

• Minimum 3 years of client-facing or customer service experience.
• Detail-oriented, responsible, and service-driven mindset.
• Ability to handle large volumes of digital documentation.

Responsibilities

• Manage immigration applications related to Singapore PR and Citizenship.
• Deliver a high-quality customer experience throughout the application lifecycle.
• Update and maintain tracking sheets and internal records accurately.

Skills

Strong verbal Chinese communication

Good written English skills

Client-facing or customer service experience

Strong time management skills

Organizational skills

Education

Minimum Diploma qualification in relevant fields

Job description

A professional immigration consultancy is seeking an Admin & Customer Service Executive to support Singapore immigration applications. This remote role requires strong verbal Chinese and good written English. Key tasks include managing applications, delivering high-quality customer service, and maintaining accurate records. Candidates should have a minimum diploma and 3 years of customer service experience. The salary ranges from RM3,000 to RM5,500, plus travel allowances. Training provided; apply via email or Easy Apply.