Relationship Manager, Strategic Business Alliance , Sarawak Corporate Office

AFFIN Group; Kuching; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading financial institution in Kuching is seeking a professional to assist in credit acquisition for corporate loans. Responsibilities include managing team members, maximizing account profitability, and ensuring compliance with regulatory requirements. The ideal candidate will have experience in client relationship management and a solid understanding of risk management protocols. This role offers an opportunity to contribute significantly to the bank's growth.

Qualifications

• Experience in corporate loans/financings and credit acquisition.
• Strong leadership skills for managing team members.
• Knowledge of risk management and compliance.

Responsibilities

• Assist in credit acquisition for corporate loans and manage team members.
• Maximize revenue and reassess client relationships.
• Mentor and coach Assistant Relationship Managers.

Skills

Credit Acquisition

Client Relationship Management

Risk Management

Service Management

Staff Development

Job description

Create your future with Affin! You too can make a difference.

Join us at AFFIN, where open minds meet and be inspired by a shared commitment to great work. Here, you don’t just stay at the forefront of the industry – you can make a difference too.

JOB PURPOSE

Assist the Head of Department in credit acquisition for corporate loans/financings to exceed targets, as well as managing team members.

ACCOUNTABILITIES

1. Credit Acquisition

• Work with the Head of Department and lead team members with a focus on originating deals, wallet sizing, and cross-selling on existing portfolio, exceeding clients’ expectations, and overall growth.
• Operate within the Risk Management framework.

Account Profitability

• Maximize earnings potential and revenue of relationships.
• Review and monitor revenue performance.
• Sell multiple products to clients.
• Manage portfolio’s ECL and ensure asset quality.

Client Relationship Management

• Support, identify, solicit, and establish a high-value client base for the bank.
• Take ownership of customer relationships and interfaces.
• Activate opportunities and assess risk criteria.
• Proactively manage a portfolio of corporate accounts by monitoring their status and credit risk.
• Coordinate internally with service delivery centers and HQ departments to maximize process efficiency and customer satisfaction.

Service Management

• Complete annual reviews and other credit submissions promptly, including preparing Executive Summaries.
• Ensure prompt and quality credit processing.
• Present all annual review papers to Group Management Credit Committee.
• Monitor overdue accounts and undertake measures to prevent deterioration to NPL.
• Provide customer information to relevant parties within the bank.
• Facilitate the drawdown of facilities.

Staff Development

• Mentor and coach Assistant Relationship Managers (ARMs).
• Identify training needs and recommend development training for ARMs.
• Guide and advise ARMs on portfolio management as necessary.

Compliance to Regulatory and Bank Policies

• Comply with regulatory and internal policies, providing feedback for efficiency.
• Ensure client instructions are effected with all checks and controls, coordinating with Operations, Finance, and Compliance departments.
• Assess risk profiles and suitability when marketing products, maintaining accurate call reports.
• Manage AML/CFT internal programs, record maintenance, and report suspicious transactions.
• Apply KYC, AML/CFT, and other regulatory requirements at all times.

Additional Responsibilities

• Undertake additional duties such as working on committees as assigned by superiors.