Relationship Manager SME

Maybank; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading financial institution in Johor Bahru is seeking a candidate to enhance the SME banking portfolio by sourcing new customers for loans up to RM20 million. The successful individual will be responsible for promoting SME products, conducting market analysis, and ensuring timely processing of loan applications. Building strong relationships with customers and local communities is essential for contributing to overall revenue growth. This role offers significant opportunities to engage in active campaign activities and cross-selling efforts.

Responsibilities

• Sourcing for new SME customers under SME segment for loan with exposure up to RM20m.
• Grow the SME portfolio in SME Banking, contributing to the Sector’s revenue growth.
• Active participation in campaign activities to promote SME products and maintain relationships.
• Generate fee-based income from cross-selling activities on Insurance and Commercial Cards.
• Conduct Know-Your-Customer (KYC) and market analysis, adhering to asset quality parameters.
• Ensure quality processing of loan applications is within stipulated Turnaround Time (TAT).
• Foster positive relationships with customers and conduct regular visitations.
• Enhance relationships with local communities in the business areas.

Job description

• Sourcing for new SME customers under SME segment for loan with exposure up to RM20m.
• To grow the SME portfolio (exposure up to RM20m) in SME Banking, contributing to the Sector’s revenue growth.
• Active participation in campaign activities to promote SME products as well as to build and maintain good rapport/relationship with customers, branch, and other stakeholders.
• Drive and generate fee based income from cross selling activities on Insurance and Commercial Cards through product bundling.
• Conducting Know-Your-Customer (KYC), due diligence on market & credit analysis and adhere to asset quality parameter at all time.
• Responsible and ensure quality processing of loan applications is within stipulated Turnaround Time (TAT).
• Foster positive relationship with customer and initiate regular customer visitation to establish better rapport.
• Continuously establish and enhance relationship with the local communities in/within the business areas.