Relationship Manager Business Banking I

MBSB Bank Berhad; Sarawak; On-site; MYR 70,000 - 90,000; Full time

Job summary

A financial institution in Malaysia is seeking an experienced Relationship Manager for Business Banking. The role involves marketing trade financing products, maintaining banker-customer relationships, ensuring compliance with due diligence processes, and supervising financing documentation. Candidates should possess a Bachelor's degree in business or related fields, with a minimum of 5 years of relevant experience in business banking. Excellent communication and presentation skills are necessary for this role, along with product knowledge in credit and banking products.

Qualifications

• Minimum 5 years of relevant experience in business banking.
• Product knowledge in credit and banking products is essential.

Responsibilities

• Market trade financing products to target customers.
• Prepare and maintain banker-customer relationships.
• Ensure compliance with due diligence processes.
• Supervise the financing documentation process.
• Plan and execute annual business strategies.

Skills

Good communication skills

Presentation skills

Writing skills

Positive attitude

Education

Bachelor’s degree in business or related field

Job description

Relationship Manager, Business Banking I

Add expected salary to your profile for insights

Marketing of trade financing products to target customers in line with the Bank’s credit appetite;

Performing visits to customers’ business premises / other place of business/project sites for the purpose of financing origination / periodical portfolio monitoring/verifications / banker-customer relationship maintenance/recovery. Thereafter, to proceed with the preparation of the Call Reports.

Ensure financing origination is in strict compliance with The Bank’s standard due diligence process.

Preparing Indicative Team Sheet (if required).

Financing appraisal/processing within the permissible TAT in line with the Bank’s credit appetite and business strategy, as well as in full compliance with the Bank’s Credit Policy and other governing policies.

Liaising closely with the Risk Management Department to ensure good quality of financing submissions for timely deliberation at GMICC/GBICC;

Presenting / co-presenting the financing propositions at GMICC/GBICC.

Ensuring the timely issuance of the Letter of Offer and its acceptance.

Supervising the legal documentation process to achieve timely disbursement of approved facilities.

Ensuring the team to undertake high quality of banker-customer relationship maintenance for optimum utilisation of financing facilities, their timely repayment and maximum account profitability.

Supervising the financing and periodical review on the financing portfolio, which includes annual review, watchlist review / financial review, as well as presentation to GMICC/GBICC and any further documentation that follows.

Attending to customers’ ad‑hoc requests from time to time. Performing R&R proposals to rehabilitate the account, if so required by the Bank/customer, and the approval and documentation process that follows.

Undertaking necessary efforts to retain high‑quality customers and to exit the relationship with the sub‑standard ones.

Planning and executing annual business strategies (including forecast / projected disbursement and revenue stream on an annual basis) in line with the Bank's bank‑wide business KPI.

Executing the monthly and yearly business team's action plans to meet the team's target.

Keeping abreast of the industry and business / economic cycle for the purpose of creating business opportunities and enhancing banker‑customer relationships.

Performing cross‑selling activities of MBSB BANK's other financing and non‑financing products, whenever required.

Ensuring full‑compliance with the prescribed level of service standards and relevant guidelines.

Undertaking any other duties as may be assigned by the Head, Business Banking II, from time to time.

Key Requirements

• Minimum Bachelor’s degree in business or any related field
• 5 years and above of relevant experience
• Product knowledge in credit and banking products
• Good communication skills, presentation and writing
• Positive attitude and professional manner

Application Questions

• How many years' experience do you have as a Business Banking Relationship Manager?
• Do you have experience working in a business banking environment?
• Do you have experience in a role which requires relationship management experience?
• How many years' experience do you have in a wealth management?