Regional Passive Networks Governance Specialist

NTT Communications; Cyberjaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading technology company in Cyberjaya is seeking a seasoned professional to manage data center operations. You will identify cost efficiencies, oversee supplier relations, and enhance data center processes. The ideal candidate has extensive experience in data center applications, IT operations, and project management. Strong analytical, communication, and SQL skills are essential for success in this on-site role. Join a workplace that values diversity and provides opportunities for professional growth.

Qualifications

• Seasoned experience in data center applications and hardware/software systems.
• Ability to analyze data to improve IT systems.
• Excellent communication skills for technical and non-technical audiences.

Responsibilities

• Identify opportunities for cost efficiency through insourcing.
• Define policies for passive products and service delivery improvements.
• Manage suppliers of passive hardware in the region.

Skills

Data center applications

Hardware and software systems

System performance analysis

Technical communication

Analytical and problem-solving skills

Project management

Scripting languages

Report creation

SQL

Education

Bachelor's degree in Computer Science or Information Technology

ITIL foundation certification

CNET and CDCDP certifications

Job description

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can continue to grow, belong, and thrive.

Your career here is about believing in yourself and seizing new opportunities and challenges. It’s about expanding your skills and expertise in your current role and preparing yourself for future advancements. That’s why we encourage you to take every opportunity to further your career within our great global team.

Key responsibilities:

• Identify opportunities for cost efficiency through insourcing.
• Define and harmonize policies and procedures for passive products, campus connect, pre-cabling, and cross-connects globally.
• Assist local teams to reduce lead times (OLA/SLA) and improve service delivery.
• Actively manage suppliers of passive hardware within your region.
• Oversee capacity management database implementation and final accountability.
• Serve as the point of contact for regional teams regarding GDC’s passive infrastructure.
• Be a local point of contact with procurement during the onboarding process of new suppliers.
• Evaluating the tools required by our regional teams to complete passive network installations.

To thrive in this role, you need to have:

• Seasoned knowledge of data center applications and systems.
• Seasoned proficiency in hardware and software systems like servers, networks and databases.
• Ability to collect and analyse system performance data to identify issues and improve IT systems.
• Ability to effectively communicate technical information to non-technical people.
• Excellent communication skills, both written and verbal.
• Seasoned analytical and problem-solving skills to troubleshoot issues and devise efficient solutions.
• Seasoned project management skills.
• Seasoned proficiency in scripting languages to automate repetitive tasks and streamline operations.
• Competency in creating detailed reports that communicate findings and recommendations.
• Seasoned knowledge of SQL for managing and manipulating relational databases

Academic qualifications and certifications:

• Bachelor's degree or equivalent in Computer Science or Information Technology or related field.
• Relevant vendor certifications such as ITIL foundation.
• Additional beneficial certifications such as CNET and CDCDP etc.

Required experience:

• Seasoned experience in data centre applications, as well as server and non-desktop computer hardware, software, systems and other resources within a data centre setting.
• Seasoned experience in a similar role, with strong understanding of IT and data centre operations.
• Seasoned experience in identifying and implementing innovative technologies and practices to enhance data center operations.
• Seasoned experience in analyzing and improving data center processes for increased efficiency and reliability.
• Seasoned experience in participating in / managing IT projects, including migrations, upgrades, and new implementations.

Workplace type:

On-site Working

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Accelerate your career with us. Apply today