Regional Mall Ops Lead - Southern Johor

AEON; Johor Bahru; On-site; MYR 80,000 - 100,000; Full time

Job summary

A leading retail company in Johor Bahru seeks a Senior Manager for Mall Operations. The role involves enhancing customer experience, strategic planning, and optimizing mall efficiency. Ideal candidates should have a Bachelor's degree in Business Administration and at least 7 years of experience in mall operations, with strong leadership and financial skills. The position requires flexibility to work on weekends and public holidays, along with travel to various locations for meetings.

Qualifications

• Minimum 7 years of experience in mall operations, retail management, or property management.
• At least 5 years in a senior role.
• Strong financial acumen with budgeting and cost control experience.

Responsibilities

• Enhance the overall customer experience to drive loyalty and satisfaction.
• Develop and execute strategy plans to achieve company goals.
• Optimize mall efficiency through productivity analysis.

Skills

Leadership

Communication

Stakeholder management

Strategic decision-making

Customer service

Education

Bachelor’s degree in Business Administration or related field

Job description

A leading retail company in Johor Bahru seeks a Senior Manager for Mall Operations. The role involves enhancing customer experience, strategic planning, and optimizing mall efficiency. Ideal candidates should have a Bachelor's degree in Business Administration and at least 7 years of experience in mall operations, with strong leadership and financial skills. The position requires flexibility to work on weekends and public holidays, along with travel to various locations for meetings.