Regional IT Support Engineer – Malaysia/Singapore/China

PEOPLE PROFILERS; Shah Alam; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading recruitment agency is searching for a proficient IT Executive to provide technical support for IT operations across Malaysia, Singapore, and China. Responsibilities include delivering troubleshooting assistance, configuring devices, and monitoring system performance. The ideal candidate should possess a degree in IT, bilingual communication skills in English and Mandarin, and experience in technical helpdesk roles. This position offers an opportunity to enhance IT infrastructure while collaborating with various vendors.

Qualifications

• 2-3 years of experience in IT Helpdesk and providing technical support.
• Proficiency in both written and spoken English and Mandarin.
• Experience coordinating with vendors and service providers.

Responsibilities

• Deliver daily technical assistance at level 1 and level 2.
• Provide prompt IT support to users and subsidiaries.
• Deploy and configure end-user devices.

Skills

Technical Support

Troubleshooting

Windows

Microsoft Office

Mandarin

Powershell

Connectivity

Education

Degree or diploma in IT-related field

Tools

Windows 10

Android

iOS

Job description

A leading recruitment agency is searching for a proficient IT Executive to provide technical support for IT operations across Malaysia, Singapore, and China. Responsibilities include delivering troubleshooting assistance, configuring devices, and monitoring system performance. The ideal candidate should possess a degree in IT, bilingual communication skills in English and Mandarin, and experience in technical helpdesk roles. This position offers an opportunity to enhance IT infrastructure while collaborating with various vendors.