Receptionist Cum Administrative Assistant

Societe Generale; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading financial services company in Malaysia is seeking a dynamic Front Desk Administrator. In this role, you will handle incoming calls, manage visitors, and support administrative tasks. Ideal candidates should have at least 2 years of front desk experience, good communication skills, and proficiency in MS Office. This position offers a chance to be part of a reputable organization and contribute to a professional environment while ensuring compliance with safety standards.

Qualifications

• At least 2 years of experience in a front desk environment.
• Good typing skills and ability to communicate with staff and customers in English.
• Willingness to follow safety protocols.

Responsibilities

• Attend incoming calls and manage walk-in visitors.
• Support administrative tasks in the branch.
• Maintain records and dispatch documentation.

Skills

Good communication skills

Computer literacy

Good telephone etiquette

Fast learning

Presentable personality

Education

Secondary / SPM or Certificate / Diploma

Tools

MS Office

Job description

Company Description

SGS is the world's largest testing, inspection and certification company and we employ over 94,000 people. Working as a core member of our IT Centre of Excellence, you will work on the development of Software applications which will be used across our global network of laboratories and functions.

Job Description

• To attend incoming telephone calls and walk-in visitors in a professional corporate image.
• To support administration task in the branch.
• Attend to incoming telephone calls and divert the line to the requested person timely.
• Attend to walk-in visitors, suppliers.
• Ensure accurate and legible registration of visitors’ details, items in the visitors’ log book.
• Ensure that all staff flip the safety card to green when entering the office and flip it back to red when leaving the office.
• Keeping of necessary records such as sample recording document, dispatch documentation and maintain good office supplier stationery & administrative records control.
• Adherence to applicable Quality Management System by exercising necessary standard and process when carry out your responsibilities in executing, fulfilling and ensuring at all times the compliance of the QMS and is fully implemented in accordance to ISO 17020 & MIBAS policy, 17065 & ACB policy and ISO17025 & SAMM policy (where applicable/required).
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management.

Qualifications

• Secondary / SPM or Certificate / Diploma or any college education.
• 2 years or more with front desk environment.
• Presentable and good personality.
• Knowledge in using computer/MS Office.

Additional Information

• Fast learner and able to work independently.
• Reasonably good in communication, read and write in English.
• Work experience related to project management, vendor management, facilities and/or maintenance.
• Good telephone etiquettes.
• Computer literate.
• Good typing skills with computer literacy.
• Able to communicate well with all levels of staff including customers.

Leadership Competencies

• Thinks Strategically
• Translates Strategy into Actions
• Influences Internally & Externally
• Builds High Performance Teams
• Develop Self and Others
• Delivers Superior Results