Quotation Coordinator (Japanese Speaker)

Miki Travel; Kuala Lumpur; On-site; MYR 40,000 - 60,000; Full time

Job summary

A leading travel company based in Kuala Lumpur is seeking a detail-oriented professional to manage travel arrangements and conduct research for tours. The ideal candidate should have a degree in relevant fields and be proficient in both Japanese and English. Responsibilities include preparing competitive quotations and effectively communicating with the sales team. This role offers an incredible remuneration package, including bonuses, medical insurance, and other perks in an inclusive work environment.

Benefits

Incredible remuneration package

Performance bonus

Group medical insurance

Annual Leave

Flexible working hours

Qualifications

• 1-2 years of relevant experience in travel, tourism, or hospitality industry.
• Fresh graduates are welcome.

Responsibilities

• Conduct thorough research for travel and tour details.
• Prepare competitive tour quotations for sales teams.
• Communicate with sales teams to understand client needs.
• Manage inquiries regarding travel arrangements and tour policies.

Skills

Proficiency in Japanese

Proficiency in English

Excellent communication skills

Strong analytical skills

Attention to detail

Ability to multitask

Education

Degree in Tourism Management, Hotel Management, Hospitality, Business Administration

Job description

Requirements

• Degree in Tourism Management, Hotel Management, Hospitality, Business Administration, or related fields
• 1 to 2 years of relevant experience preferably in travel, tourism, or hospitality industry (Fresh Graduates are welcome)
• Essential proficiency in Japanese and English (both written and spoken)
• 日本語の読み書き能力（少なくともN3レベル）が必須です
• Excellent communication skills, attention to detail, and ability to multitask in a fast-paced environment
• Strong analytical and problem-solving abilities
• Short-notice or immediate available candidate is highly preferred

Responsibilities

• Conduct thorough research to compile travel/ tour details (e.g., hotels, meals, guides, and other services) based on the sales information received
• Prepare and create competitive tour quotations for sales teams operating in Japan and Southeast Asia markets
• Effectively communicate with and support sales team in Japan and Southeast Asia to understand client needs
• Manage inquiries from the sales department regarding travel arrangements and tour policies promptly and professionally
• Serve as a focal point of contact for sales inquiries, ensuring courteous and efficient service
• Perform ad hoc duties as assigned by management

Benefits & Perks

• Incredible remuneration package (performance bonus, bi-annual incentive bonus, transportation allowance)
• Group medical insurance exceeding regulatory standards
• Minimum 14 days Annual Leave
• EPF and SOCSO
• Overtime pay
• Free training and coaching for beginners
• Incentive tour
• Long service award
• Employee award
• Annual Party / Dinner
• Strategic location (@Menara Worldwide)
• Inclusive and team-oriented work environment
• Flexible working hours
• 5 Working days

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.