Quality Assurance (QA) Software Lead

Guidelines on Tranglo’s look and feel; Kuala Lumpur; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading fintech company in Kuala Lumpur seeks an experienced QA Lead to manage and scale quality assurance processes. You will lead a team of QA engineers, drive test automation strategies, and ensure high product quality across multiple systems. The ideal candidate has at least 2 years in a managerial role, strong knowledge of QA processes, and hands-on experience with test automation tools like Selenium and Cypress. Join a dynamic environment focused on quality and compliance in the fintech industry.

Qualifications

• 2 years in a managerial or lead role.
• Strong understanding of QA processes and methodologies in agile environments.
• Experience with test automation tools.

Responsibilities

• Lead and mentor a team of QA engineers.
• Drive adoption of test automation frameworks.
• Establish test plans, cases, and metrics.

Skills

Test automation

QA processes

SDLC

Agile methodologies

CI/CD pipelines

Collaboration

Education

Bachelor's degree in Computer Science, Engineering, or related field

Tools

Selenium

Cypress

JMeter

Postman

GitHub Actions

Azure DevOps

Jenkins

Job description

Job Summary

We are seeking an experienced QA Lead with a strong background in the fintech industry and proven expertise in test automation to lead and scale our quality assurance function. The ideal candidate will have experience managing QA teams in fast-paced environments, driving automation strategies, and ensuring high product quality across multiple systems including APIs and web platforms.

Role and responsibilities

• Lead and mentor a team of QA engineers across manual and automated testing.
• Define, implement, and evolve the overall QA strategy, ensuring alignment with business and regulatory goals.
• Drive adoption of test automation frameworks (e.g., Selenium, Cypress, Playwright, etc.) across backend (API), frontend (web/mobile), and database layers.
• Collaborate with Product, Engineering, DevOps, and Compliance teams to ensure quality is embedded throughout the SDLC.
• Establish test plans, test cases, test scripts, and traceability matrices.
• Ensure robust regression testing, performance testing, security testing, and compliance validation, particularly in the context of financial and regulatory standards.
• Oversee defect triage and resolution, ensuring root cause analysis and preventive actions are conducted.
• Report key QA metrics (test coverage, defect leakage, automation coverage, etc.) and continuously improve test practices.
• Participate in release management and production validation processes.
• Support internal and external audits related to software quality and compliance (e.g., PCI DSS, ISO 27001, BNM RMIT, etc.).

Qualifications

• Bachelor's degree in Computer Science, Engineering, or related field.
• At least 2 years in a managerial or lead role.
• Strong understanding of QA processes, SDLC, and test methodologies in agile and CI/CD environments.
• Hands-on experience with test automation tools (e.g., Selenium, Cypress, Postman, JMeter, Karate).
• Proven experience in a fintech environment (e.g., payments, banking, remittance, digital wallets, compliance systems).
• Familiarity with RESTful APIs, SQL queries, and cloud environments (Azure, AWS, or GCP).
• Experience integrating automated tests in CI/CD pipelines (e.g., using GitHub Actions, Azure DevOps, Jenkins).

Added advantage

• Knowledge of regulatory frameworks such as PCI DSS, BNM RMIT, MAS TRM, or GDPR.
• Familiarity with performance testing tools and security testing practices.
• ISTQB or other QA certifications.