QUALITY ASSURANCE MANAGER

SC FOOD INDUSTRIES SDN BHD; Sungai Buloh; On-site; MYR 80,000 - 100,000; Full time

Job summary

A leading food company in Malaysia is seeking a Quality Manager to head the quality function, ensuring compliance with statutory and customer requirements. The role involves coaching the quality team, managing customer complaints, and conducting audits. Ideal candidates will have a Bachelor's in Food Science, a minimum of 5 years' experience in food quality, and strong analytical and leadership skills. This position offers an exciting opportunity to contribute to product quality and team development.

Qualifications

• Minimum 5 years' experience in Quality in a Food & Beverage manufacturing environment.
• Experience and knowledge in ISO, GMP, HACCP, and Food Safety.

Responsibilities

• Lead the quality function to meet quality requirements and compliance.
• Manage customer complaints and ensure timely investigations.
• Conduct compliance audits and liaise with external bodies.

Skills

Analytical skills

Communication skills

Leadership

Education

Bachelor's Degree in Food Science or Food Technology

Job description

Heads the quality function in the business to ensure meeting the quality requirements, statutory compliance, external audits and customer audit compliance.

Coaches’ quality team to manage quality role in the business, incoming, operation line executives, sanitation and pest control executives.

Manages customer complaints, timely investigation and responses.

Manages compliance audits ie: FSSC 22000, MOH, HACCP and Halal

Liaise with external bodies such as DVS, DOSH, LKIM, KPDNKK, and MITI for application and renewal of certificate and compliance with the legislation.

Manages line operation through finished product specification compliance, line quality control, hold and releases.

Collaboratively work with R&D and Marketing team for new product development; giving recommendations in quality perspectives.

In house trainer for the company and identify technical training, organize training for existing and new staff in order to ensure the safety rules and regulation are complied.

Coaches team to achieve some major projects in quality function.

Provide expert advice to the business on technical issues related to product quality.

Forecast and manage budgets.

Develop and lead a high-performing team.

Job Requirements

Bachelor's Degree in Food Science or Food Technology, or any related fields.

Minimum 5 years' experience in Quality in a Food & Beverage manufacturing environment.

Experience and knowledge in ISO, GMP, HACCP and Food Safety.

Strong analytical skills and good communication skills.

Strong leadership skill.