Quality Assurance & HR Admin

Victory Learning Academy; Remote; MYR 100,000 - 150,000; Full time

Job summary

An educational institution is seeking a Quality Assurance & HR Admin in Semenyih, Selangor. This full-time role offers remote work and involves ensuring quality standards in operations, monitoring online classes, and providing HR administrative support. Ideal candidates are SPM or STPM graduates with strong attention to detail and excellent communication skills. The position offers a competitive salary of RM1700-RM2000 and opportunities for professional development.

Benefits

Competitive salary

Performance-based bonuses

Flexible work arrangements

Opportunities for professional development

Qualifications

• Strong attention to detail and problem-solving skills.
• Excellent communication and interpersonal skills.
• Knowledge of relevant HR laws and regulations.

Responsibilities

• Monitor online classes to ensure SOP compliance.
• Manage employee records, payroll, onboarding and offboarding.
• Conduct regular quality checks and provide reports.

Skills

Strong attention to detail

Problem-solving skills

Excellent communication

Interpersonal skills

Proficient in HR software

Proficient in Microsoft Office

Proficient in Google Workspace

Knowledge of HR laws

Education

SPM or STPM

Job description

About the role

Join Victory Learning Academy as a Quality Assurance & HR Admin (Remote). This full-time position is based in Semenyih, Selangor, offering the flexibility of remote work. As a key member of our team, you will be responsible for ensuring the highest standards of quality and compliance across our operations, while also providing vital HR administrative support.

Working Hours

• Monday-Friday: 1pm-9pm
• Saturday: 12pm-4pm

Monthly Salary: RM1700-RM2000

What you'll be doing

Quality Assurance Roles

1. Monitor daily online classes to ensure SOP compliance
2. Check tutors create quizzes and assign homework as required
3. Ensure tutors turn on cameras during lessons
4. Track compliance using reports/checklists
5. Follow up with tutors on missed SOP items
6. Escalate repeated non-compliance to Academic Manager
7. Developing and implementing quality assurance processes to monitor and improve the quality of our learning materials and services
8. Conducting regular quality checks and providing detailed reports to management
9. Liaising with department heads to identify and address areas for improvement

HR Roles

1. Providing HR administrative support, including managing employee records, processing payroll, and assisting with onboarding and offboarding
2. Implementing HR policies and procedures
3. Maintaining and updating HR-related documentation and systems
4. Assisting with employee queries and providing support as needed

What we're looking for

1. SPM or STPM Graduates for quality assurance or HR administrative role as welcomed
2. Strong attention to detail and problem-solving skills
3. Excellent communication and interpersonal skills
4. Proficient in using HR software and Microsoft Office suite/ Google Workspace
5. Knowledge of relevant HR laws and regulations
6. Ability to work independently and as part of a team
7. Passionate about education and committed to maintaining high-quality standards

What we offer

At Victory Learning Academy, we value our employees and strive to provide a supportive and enriching work environment. Our comprehensive benefits package includes:

1. Competitive salary and performance-based bonuses
2. Flexible work arrangements, including remote work options
3. Opportunities for professional development and career advancement

• For faster application processing, directly contact @ Whatsapp: [phone]