Quality Assurance Executive

Konica Minolta Malaysia; Petaling Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading technology solutions provider in Petaling Jaya is seeking a Quality Assurance professional to develop and implement QA policies and ensure product quality. Responsibilities include monitoring compliance with ISO standards, conducting audits, and collaborating with cross-functional teams. The ideal candidate holds a relevant degree and has at least 1 year of experience, with good communication skills in English, Malay, and Chinese.

Qualifications

• Bachelor's degree or equivalent in a relevant field.
• At least 1 year of related working experience.
• Good communication skills in English, Malay, and Chinese.

Responsibilities

• Monitor compliance with ISO standards and drive improvements.
• Conduct internal audits and support certification processes.
• Investigate complaints and implement corrective actions.
• Collaborate with teams to resolve quality issues.
• Prepare and present quality reports.

Skills

ISO standards compliance

Internal audits

Customer complaint investigation

Cross-functional collaboration

Quality reporting

OSH compliance

Training facilitation

Education

Diploma / Advanced Diploma, Bachelor Degree or equivalent in Business Studies / Administration / Management

Job description

Overview

Develop and implement QA policies and procedures to ensure product and service quality. Review quality assurance standards, study existing policies and procedures to evaluate effectiveness of the quality assurance program.

Responsibilities

• Monitor compliance with ISO 9001, 27001 and 14001 standards and drive continuous improvement initiatives.
• Conduct internal audits and support external certification processes.
• Investigate customer complaints and non-conformities and implement corrective actions.
• Collaborate with cross-functional teams (e.g. Sales, Technical, Customer Service, Business Operations) to resolve quality issues.
• Prepare and present quality reports to management and stakeholders.
• Perform OSH audit and ensure workplace safety and health in compliance with OSH legislation.
• Monitor effectiveness of safety programs and procedures.
• Follow-up on hazard reports and recommend actions.
• Conduct training sessions to promote awareness of QA, ISMS, EMS, safety and health standards.

Qualifications

• Candidate should possess a Diploma / Advanced Diploma, Bachelor Degree or equivalent in Business Studies / Administration / Management
• Preferably at least 1 year of related working experience.
• Preferably Executive specializing in Accounting / Auditing or equivalent.
• Good communication skills in English, Malay, Chinese language for both spoken and written
• 1 Full-time position available