Quality Analyst/Engineer

K-Plastics Industries; Negeri Sembilan; On-site; MYR 100,000 - 150,000; Full time

Job summary

A manufacturing company in Malaysia is seeking a Quality Assurance specialist with 3-5 years of experience. You will test products, suggest improvements, and collaborate with the Product Development team to enhance quality management processes. Strong communication and interpersonal skills are essential, along with knowledge of QA/QC practices. The role involves preparing reports for management and managing customer complaints. This position offers an opportunity to lead continuous improvement projects that enhance customer satisfaction and product quality.

Qualifications

• 3-5 years working experience in a related field.
• Thorough knowledge of QA/QC practices and principles.
• Understanding of Quality Management System.

Responsibilities

• Test current products and identify deficiencies.
• Suggest solutions to product problems.
• Investigate product quality for improvements.
• Plan and manage Quality Planning strategy.
• Collaborate with Product Development team.
• Identify QA process bottlenecks.
• Oversee continuous improvement projects.
• Collect quality data and analyze results.
• Compile product specifications and drawings.
• Prepare reports for Senior Management.
• Manage customer complaints.
• Prepare monthly complaint reports.
• Consult with QA Manager for critical tasks.
• Comply with company’s system requirements.
• Support customer audits.

Skills

Good communication skills

Interpersonal skills

Understanding of QA/QC practices

Physically fit

Good vision

Tools

SAP

Job description

3-5 years working experience in related field will be more advantage

Good communication and interpersonal skills

Thorough knowledge of QA/QC practices and principles plus an understanding of TQM procedures.

Understanding of Quality Management System

Physically fit & Good Vision

Responsibilities

• Test current products and identifying deficiencies
• Suggest solutions to identified product problems
• Investigate product quality to make improvements to achieve better customer satisfaction
• Plan, create and manage the overall Quality Planning strategy
• Collaborate with the Product Development team to ensure consistent project execution.
• Identify quality assurance process bottleneck and suggest actions for improvement
• Oversee continuous improvement projects
• Collect quality data and analyse results
• Compile and update product specification and drawings.
• Prepare and present reports and metrics to Senior Management
• Compile and manage customer complaint
• Prepare monthly complaint reports to QA Manager
• Consultation with QA Manager to highlight critical task and arrange for the necessary Work Instruction, Quality Plans and procedure etc to be written, approved and issued.
• Comply with other company’s system requirements such as SAP
• Assist and support in customer audit as and when required.