QAQC Manager | Middle East Africa / East Asia Pacific

Umdasch Group; Petaling Jaya; On-site; MYR 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dedicated QAQC Manager to enhance its manufacturing processes in Malaysia. This role involves establishing quality standards, conducting supplier evaluations, and leading continuous improvement initiatives. The ideal candidate will have a strong background in quality assurance, supplier management, and project management, with a keen eye for detail and a passion for excellence. Join a dynamic team focused on delivering high-quality products and solutions in the construction sector, where your expertise will drive impactful outcomes and contribute to the success of diverse projects across the Asia-Pacific region.

Qualifications

• 5+ years in QA/QC roles with a focus on manufacturing processes.
• Strong knowledge of welding standards and material certifications.
• Experience in supplier development and audits.

Responsibilities

• Establish global SQA and SQD organization aligned with procurement strategy.
• Conduct supplier evaluations and audits to ensure quality standards.
• Lead continuous improvement initiatives for formwork components.

Skills

Project Management

Statistical Analysis

Communication Skills

Problem-Solving

Quality Control

Supplier Management

Education

Bachelor’s Degree in Manufacturing

Certified Quality Auditor/Engineer

ISO 9001 Lead Auditor Certification

Six Sigma Certification

Tools

Quality Management Systems

Statistical Software

Job description

Company Description

Doka is a world leader in providing innovative formwork, solutions and services in all areas of construction. The company is also a global supplier of well-thought-out scaffolding solutions for a varied spectrum of applications. With more than 180 sales and logistics facilities in over 60 countries, Doka has a high-performing distribution network for advice, customer service and technical support on the spot and ensures that equipment is swiftly provided – no matter how big and complex the project. Doka employs 9,000 people worldwide and is a company of the Umdasch Group, which has stood for reliability, experience and trustworthiness for more than 150 years.

As a customer-focused organisation, Doka understands that its greatest assets are its employees, which is why Doka is consistently looking for talented professionals who are keen to develop their career in this challenging industry.

Headquartered in Malaysia and Singapore, the Doka Asia Pacific (APAC) region team serves as the central hub for critical functions including sales, marketing, finance, operations, engineering, HR, product management, and procurement. Established to provide a versatile network of products, systems, and expertise, Doka APAC oversees some of the world's fastest-growing economies, which positions Doka as an ideal partner for diverse projects, from major infrastructure developments like metro systems, bridges, and tunnels to cost-efficient housing projects.

Doka now combines its strengths with Malaysian-based MFE Formwork Technology, market leader in monolithic aluminium formwork. With this acquisition, Doka has achieved another significant milestone in its strategic growth plan and thus strengthened its position in the Asia-Pacific region, an important growth market for the group.

Job Description

Doka is currently looking for a career-driven QAQC Manager to join its versatile team in Kuala Lumpur, Malaysia. The ideal candidate will be an experienced professional in the fields of SQA and SQD, who will analyze the requirements with us, set up processes and systems, and implement them successfully.

If you are passionate about your work, have an inner drive to succeed and a desire to learn and grow from your experience, this could be the perfect next challenge for you.

Reporting to the Head of Quality Assurance HQ (functionally) and the Head of Procurement MEA/EAP (administratively), this position plays a key role in continuously improving the entire manufacturing process, from outsourcing manufacturers to quality, environmental compatibility, and productivity, in close cooperation with our suppliers. This requires a tailored approach to meet the diverse requirements at both regional and global levels.

You will be responsible for:

• Establish a global SQA and SQD organization aligned with the Supplier Quality structure and procurement strategy.
• Collaborate with the Innovation Hub Asia procurement team to prioritize supplier development needs by product, improving cost competitiveness and addressing supply constraints.
• As a Quality Manager overseeing mass or serial production of formwork components from outsourced manufacturers, key responsibilities include ensuring products meet all required standards:

• Developing Quality Standards: Create and implement quality standards and procedures specific to formwork components, ensuring consistency and compliance with industry regulations.
• Supplier Evaluation and Audits: Regularly assess and audit outsourced manufacturers to ensure adherence to quality standards and identify areas for improvement.
• Monitoring Production Processes: Continuously monitor production to ensure compliance with established quality standards and address any deviations.
• Quality Control Inspections: Conduct routine inspections of formwork components to identify defects and non-conformities, ensuring timely corrective actions.
• Data Analysis: Analyze quality data to identify trends, root causes of defects, and areas for improvement, driving continuous improvement initiatives.
• Training and Development: Provide training to outsourced manufacturer staff on quality control procedures and best practices to ensure compliance with quality standards.
• Documentation and Reporting: Maintain detailed documentation of quality control activities, including inspection reports, audit findings, and corrective actions.
• Customer Interaction: Ensure formwork components meet customer specifications and address any quality-related concerns or complaints.
• Compliance with Regulations: Ensure production processes and products comply with relevant industry regulations and standards.
• Continuous Improvement: Lead continuous improvement initiatives to enhance the quality of formwork components and production processes.
• Ensure that formwork components from outsourced manufacturers meet quality standards, customer satisfaction, and regulatory compliance.

• Lead investigations into major issues and special projects, focusing on developing strong relationships with suppliers and the supply chain for product development and parts procurement.
• Assist with new product launches by working with suppliers to ensure key milestones are met.
• Collaborate with the Innovation Hub Engineering team to define process parameters and ensure supplier processes are capable of meeting product and process requirements.

Qualifications

We are looking for a detailed and results-oriented individual with the ability to manage complex, cross-functional projects and a strong focus on achieving impactful outcomes. In addition, we seek the following qualifications:

• Bachelor’s Degree in Manufacturing, Production, Engineering, or related fields.
• Certified Quality Auditor/Engineer (CQA/CQE).
• ISO 9001 Lead Auditor and Six Sigma Certification, with experience in quality systems and supplier management.
• Minimum of five years' professional experience in a similar role.
• Strong knowledge of welding standards, manufacturing processes, material grades, certifications, and testing standards.
• Proficient in statistical analysis for quality processes.
• Preferably knowledgeable in structural/sheet metal fabrication processes.
• Extensive experience in supplier development and audits.
• Experience in QA/QC for serial manufacturing in metal.
• Skilled in developing and implementing vendor qualification programs.
• Familiarity with quality and business systems.
• Strong commercial and financial acumen.
• In-depth knowledge of Advanced Product Quality Planning (APQP), Production Part Approval Process (PPAP), and Failure Mode and Effect Analysis (FMEA).
• Vast experience in cross-functional management.
• Ability to read and interpret engineering drawings.
• Adaptable to working in diverse and dynamic environments.
• Strong planning and prioritization skills.
• Excellent communication and interpersonal skills.
• Numerically astute with strong problem-solving abilities, and capable of developing and executing objectives for oneself and others.
• Proficient in English; knowledge of any local Asian language is a plus.
• Willingness to travel and be flexible.