QA Supervisor: ISO Compliance & Quality Improvement

Uchida MK; Selangor; On-site; MYR 50,000 - 70,000; Full time

Job summary

A leading office furniture manufacturer in Selangor is looking for a QA Executive to assist the QA Manager by supervising inspections, ensuring ISO compliance, and tackling quality issues. The role requires 3-6 years of QA/QC experience, strong analytical skills, and the ability to lead quality improvements. Candidates must have a degree in Engineering or Quality Management, familiarity with quality tools, and proficiency in MS Office. A competitive salary and benefits package is offered, along with opportunities for career advancement.

Benefits

Competitive salary and performance-based bonuses

Opportunities for professional development and career advancement

Comprehensive benefits package, including medical, GPA insurance and retirement benefits

Vibrant and collaborative work culture, with a focus on work-life balance

Qualifications

• Diploma / Degree in Engineering, Quality Management, or related field.
• 3–6 years in QA/QC, with at least 1–2 years in a supervisory role.
• Knowledge of ISO 9001, ISO 14001, ISO 45001 or relevant quality standards.
• Familiarity with quality tools (7 QC tools, SPC, FMEA, Root Cause Analysis).
• Strong analytical and problem-solving skills.
• Good communication and interpersonal skills.
• Ability to work independently and in a team.
• Able to understand & read technical drawings.
• Knowledge in product/QC and ability to use measuring equipment.
• Proficient in MS Office (Excel, Word, PowerPoint). Experience in audit handling and compliance documentation.
• Knowledge of statistical analysis and quality improvement methodologies.
• Detail-oriented with strong organisational skills.

Responsibilities

• Supervise, train, and guide QA staff in daily inspection and testing activities.
• Assign tasks, monitor performance, and ensure workload efficiency.
• Conduct performance evaluations and provide coaching for skill improvement.
• Oversee incoming, in-process, and final inspections.
• Ensure inspection methods comply with procedures and quality standards.
• Verify accuracy and consistency of inspection results.
• Approve or reject products based on quality requirements.
• Ensure compliance with ISO 9001, ISO 14001, ISO 45001, and other relevant quality standards.
• Monitor adherence to SOPs, work instructions, and quality procedures.
• Support internal and external audits and close audit findings.
• Lead investigation of quality issues and non-conformities.
• Coordinate root cause analysis and implementation of corrective/preventive actions.
• Track effectiveness of CAPA actions.
• Work closely with Production, Engineering, and Supply Chain to improve process stability and reduce defects.
• Identify trends and initiate improvement projects.
• Implement quality tools such as SPC, Pareto analysis, 5 Why, Fishbone.
• Prepare and review quality reports, and defect analysis.
• Maintain accurate QA documentation and records.
• Report quality performance to QA Manager.
• Handle customer quality complaints and lead internal investigations.
• Support supplier quality audits and performance reviews.
• Communicate with customers and suppliers on quality issues.

Job description

A leading office furniture manufacturer in Selangor is looking for a QA Executive to assist the QA Manager by supervising inspections, ensuring ISO compliance, and tackling quality issues. The role requires 3-6 years of QA/QC experience, strong analytical skills, and the ability to lead quality improvements. Candidates must have a degree in Engineering or Quality Management, familiarity with quality tools, and proficiency in MS Office. A competitive salary and benefits package is offered, along with opportunities for career advancement.