QA Manager

AGENSI PEKERJAAN CKM SDN BHD; Penang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading quality management firm in Malaysia is seeking a Quality Assurance Leader to oversee the development and maintenance of ISO9001-compliant quality systems. The ideal candidate must have a degree in a relevant field and at least 5 years of experience in a QA leadership role. Responsibilities include managing audits, continuous improvement initiatives, and interfacing with customers on quality-related matters. The role requires strong leadership and communication skills, as well as a thorough understanding of quality standards.

Qualifications

• Minimum 5 years of experience in a QA leadership role within a precision or high-technology manufacturing environment.
• Strong knowledge of quality standards such as ISO 9001.
• Hands-on experience with quality tools is essential.

Responsibilities

• Lead the development, implementation, and maintenance of ISO9001-compliant quality systems.
• Oversee product inspections, audits, and quality control procedures throughout the production lifecycle.
• Manage internal and external audits and non-conformance reporting.

Skills

Leadership

Communication

Analytical

Quality Standards Knowledge

Problem-Solving

Education

Degree in Engineering or Quality Management

Tools

Quality Tools

Job description

Responsibilities

• Lead the development, implementation, and maintenance of ISO9001‑compliant quality systems
• Oversee product inspections, audits, and quality control procedures throughout the production lifecycle
• Manage internal and external audits, corrective/preventive actions (CAPA), and non‑conformance reporting
• Drive continuous improvement initiatives using Six Sigma, 5 Whys, and other problem‑solving methodologies
• Interface with customers on quality‑related issues, including complaint resolution and quality documentation
• Train and guide the QA team to ensure effective implementation of quality policies and procedures
• Collaborate with engineering, production, and supply chain teams to enforce quality at every stage
• Maintain up‑to‑date documentation and compliance with industry standards and certifications

Requirements

• Degree in Engineering, Quality Management, or related field
• Minimum 5 years of experience in a QA leadership role within a precision or high‑technology manufacturing environment
• Strong knowledge of quality standards (ISO 9001 etc.)
• Hands‑on experience with quality tools
• Excellent leadership, communication, and analytical skills
• Ability to manage cross‑functional teams and multitask in a fast‑paced environment