Protege - Marketing

Maybank; Kuala Lumpur; On-site; MYR 30,000 - 40,000; Full time

Job summary

A leading bank in Kuala Lumpur is offering a position in its PROTÉGÉ program, which provides professional training to enhance employability. Responsibilities include supporting social media content planning, monitoring brand mentions, and assisting in KOL outreach campaigns. The ideal candidate should have a background in communications or marketing and possess strong communication skills, adaptability, and emotional intelligence. This is a great opportunity for proactive individuals looking to develop in a dynamic environment.

Qualifications

• Clear verbal & written communication skills.
• Ability to adjust to new situations and tight timelines.
• Self-aware and can manage emotions in professional settings.
• Proactive and committed to personal growth.
• Efficiently prioritize tasks and manage workload.

Responsibilities

• Support content planning, scheduling, and publishing across social platforms.
• Monitor brand mentions and online conversations.
• Support KOL and seeder outreach campaigns.
• Assist in compiling social media performance reports.

Skills

Communication

Adaptability

Emotional Intelligence

Self-motivation

Time Management

Education

Field of Study: Communications / Marketing / Any related discipline

Job description

Job Description

Be part of our PROTÉGÉ program! Professional Training and Education for Growing Entrepreneur (PROTÉGÉ ) is one of Maybank Group's Corporate Responsibility Programme in support of the Government's initiatives to enhance the employability of unemployed graduates.

Job Responsibilities

Graduated selected for the PROTÉGÉ will undergo twelve (12) months learning on the job experience with Group Group Technology & Digital (Finance Department) in Maybank.

Social Media Content and BAU Support

• Support content planning, scheduling, and publishing across social platforms
• Assist in managing content calendars and ensuring posts are published in a timely manner
• Support BAU operations during peak periods by following established SOPs
• Stay informed on platform and industry trends to support content relevance

Social Listening and Reporting

• Monitor brand mentions and online conversations across platforms
• Assist in tracking daily brand sentiment and key indicators such as Net Sentiment Score
• Gain hands on experience using social listening tools such as Sprinklr
• Support the preparation of monthly and quarterly sentiment and performance reports
• Flag potential issues or emerging trends to the team

Campaign, KOL, and Seeder Support

• Support KOL and seeder outreach campaigns under team guidance
• Conduct quality checks on influencer and seeder content drafts to ensure key messages and campaign USPs are accurately communicated
• Track content deployment timelines and ensure deliverables are met
• Assist in compiling post campaign summaries and documentation

Reporting and Coordination

• Assist in compiling social media and influencer performance reports
• Maintain accurate tracking of content schedules, postings, and deliverables
• Support coordination and administrative tasks within the social media team

Job Requirements

• Field of Study: Communications / Marketing / Any related discipline
• Communication: Clear verbal & written skills
• Adaptability & Flexibility: Ability to adjust to new situations, tight timelines, and hybrid work models.
• Emotional Intelligence: Self-aware, can manage emotions in professional settings.
• Self-motivation & Drive: Proactive, self-starter, and committed to personal and professional development.
• Time Management & Organization: Prioritise tasks and managing workload efficiently.