Project Solution Engineer

Hikvision; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

A leading technology solutions provider is seeking a Pre-Sales Engineer to scope and recommend technical solutions based on customer requirements. The ideal candidate will have a relevant Bachelor's degree and experience in the surveillance industry. Responsibilities include coordinating with internal teams, achieving sales growth, and providing training to team members. Strong communication skills and the ability to work under pressure are essential for this role.

Qualifications

• Bachelor or above degree in a relevant field is preferred.
• Solid knowledge in computer science, electronics, telecommunications, or information systems.
• Experience as a Pre-Sales Engineer, preferably in the surveillance industry.
• Strong business planning and implementation skills are necessary.

Responsibilities

• Scope technical solutions to address customer requirements and recommend optimized solutions.
• Coordinate with internal teams to align solution design with business requirements.
• Meet sales growth targets for assigned product lines and channels.
• Train and coach sales associates to enhance their skills.

Skills

Communication skills

Technical knowledge in computer science

Leadership

Customer relations

Business planning

Education

Bachelor's degree in computer science, electronics, telecommunications, or information systems

Job description

Responsibilities

• Proactively scopes the technical solutions needed to address customer requirements, assesses customers’ met and unmet needs, and recommends solutions that optimize value for both the customer and the company.
• Coordinates closely with internal sales, product department, support team, and service resources to align solution design with customers’ business requirements.
• Meets assigned targets for profitable sales growth in assigned product lines, market areas, channels, or teams supported.
• Provides coaching and professional training to team-member sales associates in order to enhance their product knowledge, technical acumen, and technical sales skills.
• Monitors customer support for technical solutions proposed throughout the sales process, and alerts the sales and account teams to potential risks of deal closure.

Qualifications

• Bachelor or above degree in computer science, electronics, telecommunications, or information systems is preferred.
• Solid knowledge and technical skills in computer science, electronics, telecommunications, or information systems.
• Experienced as a Pre-Sales Engineer preferably in the surveillance industry.
• Good communication skills. Ability to project a strong leadership image and foster a cooperative working relationship with management and colleagues.
• Skilled in customer relations, strong business planning and implementation skills.
• Well-developed written and verbal communication, listening, negotiation, and presentation skills.
• Ability to work well under pressure and effectively handle peak volumes of work.