Project Manager (SAP)

Cognizant; Malaysia; On-site; MYR 120,000 - 150,000; Full time

Job summary

A leading technology solutions provider in Malaysia is seeking a Project Leader to drive enterprise-wide Document Management System (DMS) transformation projects. The ideal candidate will have over 10 years of project leadership experience, specifically in the pharmaceutical industry, with proven expertise in facilitating complex DMS migrations. Responsibilities include managing stakeholders, leading cross-functional teams, and ensuring compliance with pharmaceutical regulations. This role offers an opportunity to influence strategic change and enhance project outcomes.

Qualifications

• 10+ years of project leadership experience in enterprise-wide DMS transformation.
• Experience with full-cycle DMS deployments in pharmaceutical/multi-market organizations.
• Hands-on experience with regulatory environments in pharmaceuticals.

Responsibilities

• Lead workshops and interviews for requirements gathering.
• Manage the end-to-end migration project ensuring compliance.
• Facilitate vendor demos and develop business cases.

Skills

Stakeholder management

Project leadership

Change management

Strategic planning

Communication

Education

PMP, PRINCE2, or Agile certification

Tools

SAP

GxP-compliant Document Management Systems

Job description

Key Responsibilities

Pre-RFP phase:

• Lead high-level workshops and interviews with key stakeholders (Regional Operations, Warehouse Operations, Quality Assurance (QA) etc. to gather and analyze business requirements.
• Critically, this includes navigating and arbitrating conflicting requirements, balancing competing priorities, and driving the business towards a consensus on the essential needs for the new DMS platform.
• Translate the unified business needs into precise functional and technical specifications to build a robust RFP.

RFP Phase:

• Plan and execute the RFP process in collaboration with Procurement, ensuring compliance with all internal policies.
• Facilitate vendor demos, scoring, and selection, providing clear, data-driven recommendations to leadership.
• Develop the comprehensive business case and financial justification required to secure project funding and executive approval.

Execution Phase:

• Manage the end-to-end migration project, including scoping, planning, execution, monitoring, and stabilization, using project management framework.
• Proactively manage stakeholder expectations, providing transparent and regular progress reports to executive sponsors and steering committees, ensuring alignment is maintained throughout the project lifecycle.
• Ensure unwavering compliance with all pharmaceutical regulations, including GxP, PDPA, and data integrity/audit trail requirements.
• Lead a cross-functional team of internal experts and external vendors to deliver project outcomes on time and within budget.

Required Experience & Qualifications

• 10+ years of project leadership experience, with a specific focus on enterprise-wide DMS transformation and migration projects within the pharmaceutical, life sciences, or regulated manufacturing/logistics industry.
• Must have led at least two full-cycle DMS deployments or migrations in a complex, multi-market pharmaceutical warehouse or manufacturing organization.
• A good understanding of SAP and the supply chain process is a plus.
• Demonstrated, hands-on experience with GxP-compliant Document Management Systems is essential. The candidate must understand the architectural, functional, and compliance nuances of these systems.
• Expert-level knowledge of pharmaceutical regulatory environments, including Good Distribution Storage Practice (GDSP), Good Manufacturing Practice (GMP), and data integrity/audit trail requirements for pharmaceuticals, medical devices and clinical trial is preferred.
• Certified in PMP, PRINCE2, or Agile methodologies.

Core Competencies

• Mastery in stakeholder management, with a proven ability to arbitrate disputes, negotiate trade-offs, and build consensus among senior leaders and functional teams who may have misaligned objectives.
• Mastery in planning and executing strategies for enterprise-wide change management, minimizing disruption during and after the migration.
• Strategic thinker with a meticulous, detail-oriented approach to risk management, compliance, and budget control.
• Proven ability to lead and motivate distributed, cross-functional teams and manage vendor relationships across different regions.
• Exceptional communication and presentation skills, with the ability to tailor messaging for both senior business executives and technical teams.