Project Delivery Manager

SUPA; Petaling Jaya; Hybrid; MYR 150,000 - 200,000; Full time

Job summary

A dynamic tech company in Petaling Jaya is seeking a Project Delivery Manager to lead project delivery and client relationship management. You will inspire a dedicated team, streamline processes, and manage all project aspects to ensure timely delivery and account growth. Ideal candidates will possess 4-7 years of experience in people management and project oversight, along with excellent communication and problem-solving skills. A flexible working arrangement and training opportunities are offered in this innovative environment.

Benefits

Flexible working arrangements

On-the-job training

Regular performance reviews

Qualifications

• 4-7 years of experience in people and account management.
• Minimum 2 years of people management experience required.
• Ability to effectively communicate within a team and stakeholders.

Responsibilities

• Oversee project delivery to ensure timelines are met.
• Manage client relationships and grow accounts.
• Inspire and manage a high-performance team.

Skills

Project Management

Strategic Planning

People Management

Critical Thinking

Problem Solving

Communication

Tools

G Suite

Job description

As a Project Delivery Manager at Chemin, you play a pivotal role mobilizing collaboration between Project Delivery and Sales, Engineering, and Community teams to deliver high‑quality labeled data at scale. Your success hinges on this collaboration to achieve favorable outcomes for Chemin, our clients, and our workforce of Annotators.

Reporting directly to the Head of Delivery, you will lead a dedicated team comprising Project Executives, part‑time Associates, and Full‑time Annotators. You will cultivate a culture of excellence by managing the performance of direct reports, including career progression planning and maximizing resources within the team. You will continuously refine the manner in which we onboard, train, and guide Project Managers.

On a strategic level, you will spearhead initiatives to enhance processes and introduce novel systems to ensure project stability within 30 days. You will also work with Chemin’s clients to ensure timely and quality project delivery along with driving account growth through recurring revenue streams.

In essence, as a Project Delivery Manager at Chemin, your role merges mastering people and account management, with a strategic vision for driving growth and innovation!

Responsibilities

• Account Management & Project Delivery
  • Overseeing all projects to ensure timely delivery
  • Managing client relationships
  • Growing accounts
• Team Management
  • Onboarding, training and guiding Project Managers
  • Inspire and motivate the team
  • Manage performance
  • Maximizing resources
• Strategic Initiatives with the aim of stabilizing projects within 30 days
  • Strengthen the systems and processes
  • Creating new systems and processes
  • Developing new SOPs
  • Executing trainings for any new development
• Ensure alignment between Project and Community Management
• Build a High-Performance Culture within Delivery

Requirements

• Ideally, between 4 - 7 years of working experience in any field that requires people and account management, strategic planning, and operational excellence.
• Preferably, a minimum of 2 years of people management experience
• Strong Project Management skills with an understanding of how Project Management and People Management are interlinked, and how the latter enables the former.
• Self‑motivated with an eagerness to learn and continuously improve as a Project Delivery Manager.
• A team player, able to effectively communicate with internal and external parties, with a willingness to be hands‑on when the need arises.
• As a team manager, an ability to keep team morale high and ambition to build a high performing team.
• A positive and open‑minded attitude towards any challenges that may arise.
• A strong affinity for critical thinking, problem‑solving, bias to action, innovation.
• An excellent command of English - both written and verbal.
• Ability to pitch and generate reports for Senior Leadership and/or investors, managing stakeholder expectations effectively as and when needed.
• Applicants in and outside of Malaysia are welcome to apply. Should you be located outside of Malaysia, you will be considered for a fully remote position.
• Proficiency in G suite applications. Familiarity with project management frameworks of other relevant technologies and tooling is an added advantage, though not required.

Benefits

• Join a dynamic and diverse team at one of Malaysia's most innovative Tech companies
• Work alongside colleagues from Nepal, Sri Lanka, Indonesia, Vietnam, and more!
• Work in a modern co‑working space in Damansara Heights, conveniently located by Semantan MRT
• Experience a flexible work arrangement with a combination of 2 in‑office days and adaptable core work hours
• Benefit from on‑the‑job training provided to enhance your skills
• Receive regular performance reviews and dedicated career growth planning