Program & Product Development Executive

Randstad; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A professional training provider in Malaysia is seeking a Program & Product Development Executive to identify market trends and develop new training programs. Candidates should possess a Bachelor's Degree and 2–4 years of related experience. The role involves collaborating with subject-matter experts, guiding training product lifecycles, and leading go-to-market strategies. This position aims to ensure training offerings remain competitive and aligned with client needs. Strong analytical, project management, and communication skills are essential.

Qualifications

• Bachelor’s Degree in a relevant field.
• 2–4 years of experience in training, product management, or program development.
• Strong understanding of Learning & Development principles.

Responsibilities

• Monitor industry trends and conduct competitor analysis.
• Translate research insights into viable program concepts.
• Collaborate with trainers and SMEs to create training programs.
• Align objectives with audience needs and certification standards.
• Develop program proposals and promotional content for marketing.
• Work with Sales to identify client demands and tailor solutions.

Skills

Market Research & Analysis

Program Design & Development

Product Strategy & Positioning

Project Management & Coordination

Communication & Collaboration

Education

Bachelor’s Degree in Business, Marketing, Human Resource Development, Education, or a related field

Job description

Professional Training and Education Provider dedicated to empowering individuals and organizations with in-demand skills.

About the Company

Professional Training and Education Provider dedicated to empowering individuals and organizations with in-demand skills.

About the Role

This pivotal role bridges market insight, product strategy, and delivery execution. As the Program & Product Development Executive, you will be responsible for identifying market trends, conceptualizing and developing new training programs, and ensuring the offerings remain competitive and aligned with client needs. You will be the central point of coordination, working closely with subject‑matter experts, trainers, and internal teams (Sales, Marketing) to drive the successful launch and lifecycle management of our training products.

Key Responsibilities

• Continuously monitor industry trends, emerging technologies, and critical skills demand (e.g., AI, Agile, Cloud, Leadership, Data Analytics).
  Conduct competitor analysis, benchmark pricing, and identify training gaps or high‑potential opportunities in the market.
• Translate research insights into viable program concepts and compelling value propositions for both corporate and public training.
• Collaborate closely with trainers, principals, and Subject‑Matter Experts (SMEs) to co‑create engaging, relevant, and up‑to‑date training programs.
• Align program objectives, learning outcomes, and modules with target audience needs and relevant certification standards (e.g., local governmental training fund claimable structures).
• Develop detailed program proposals, course outlines, and promotional content briefs for the Marketing Team.
• Ensure each program is clearly differentiated through stated benefits, high relevance, and strategic market positioning.
• Work with the Sales Team to identify specific client demands, tailor training solutions, and provide necessary sales kits or product briefs.
• Partner with the Marketing Team to plan effective go‑to‑market strategies, including determining the right channels, target audiences, and campaign messaging.
• Liaise with Operations and trainers to confirm readiness, resource allocation, and feasibility for smooth delivery.
• Maintain a robust program lifecycle tracker (from ideation through launch and evaluation). Gather client and participant feedback to refine content, improve delivery, and identify potential upsell/cross‑sell programs.
• Report on the performance of new programs and contribute key insights to quarterly training roadmap planning.

Requirements

• Bachelor’s Degree in Business, Marketing, Human Resource Development, Education, or a related field.
• 2–4 years of relevant experience in training, product management, or program development, preferably within the education or corporate learning sector.
• Strong understanding of Learning & Development (L&D) principles, governmental training fund claimable programs, and emerging workforce trends.
• Excellent coordination, project management, and communication skills to effectively bridge the needs of trainers, clients, and internal teams.
• Analytical mindset combined with the creativity to design training solutions that resonate with target audiences.
• Passion for continuous learning and a commitment to staying updated on new skills and industry demands.

Key Skills

Market Research & Analysis, Program Design & Development, Product Strategy & Positioning, Project Management & Coordination, Communication & Collaboration

Education

Bachelor Degree