Professional, BI Analyst (TCF)

Concentrix; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

A global business services provider in Kuala Lumpur is looking for a Professional, BI Analyst (TCF). This role will lead strategic business decisions through extensive data analysis and reporting. The ideal candidate will possess expertise in analysis solutions and tools, communicate effectively with stakeholders, and have a Bachelor's degree in a relevant field. This role offers the opportunity to tackle complex business problems and make a significant impact on decision-making and business performance.

Qualifications

• Proficiency in advanced analysis solutions/tools.
• Ability to communicate effectively to all levels of leadership.
• Experience in data driven business insights and dashboard design.

Responsibilities

• Lead strategic business decisions through data analysis.
• Develop and provide complex data insights to stakeholders.
• Create specifications for reports and analysis based on business needs.

Skills

Advanced analysis solutions/tools

SQL Query

Business Intelligence Tools

Data analysis and reporting

Communication skills

Education

Bachelor’s Degree/Diploma in computer science, finance or statistics/mathematics

Tools

Tableau

Salesforce

Power BI

Job description

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Professional, BI Analyst (TCF)

Job Description

The Professional, BI Analyst (TCF) role will lead strategic business decisions for customers and/or stakeholders by developing and providing data analysis and reporting of complex patterns, insights, and trends. This role will mine data from a variety of data sources to strategically support, design and predict outcomes with impactful recommendations to internal and/or external stakeholders. These insights will help solve highly complex business problems, implement best practices, and optimize business performance. The Professional, BI Analyst (TCF) will create highly complex specifications for reports and analysis based on an in-depth understanding of business needs and data available. The position will ensure processes are followed and any fallout are addressed properly using a high-level of independent judgement and analytical skill. Will receive mentorship on new business problems and highly complex projects. May help create standard processes for the role. Requires expert knowledge of analysis solutions/tools. The role is required to be proficient in Customer Relationship Management (CRM) databases and/or Business Intelligence (BI) Tools.

• Proficient knowledge of advanced analysis solutions/tools (such as OLTP/OLAP data structures, advanced Excel, Tableau, Salesforce, Power BI, Business Objects)
• Proficient knowledge of domain languages (such as SQL Query, HIVEQL, etc.) Application of highly complex statistical methods (such as regression analysis, correlation, causation, etc.)
• 2‑5 years of related experience to reflect skills and talent necessary for this role preferred
• Requires the ability to communicate and present effectively to all levels of external and/or internal leadership, including a strong executive presence. May require advanced sales motion knowledge (such as new sales, renewals, customer success)
• May require industry & demographic understanding in one of the following (Hardware, Software, SaaS, Healthcare or industrial)
• Bachelor’s Degree/Diploma, or the equivalent, preferred. Degree/Diploma in computer science, finance or statistics/mathematics a plus
• Experience in data driven business insight & recommendations, business analytics, dashboard design experience
• Leverages independent judgement and advanced analytical skills to interpret highly complex goals, trends, risks, and areas for improvement by collecting, analysing, reporting, and predicting on key metrics and conclusions
• Uses advanced analytic solutions to support customer teams and improve efficiencies. Works on projects/matters of high complexity in an advisor role. Complexity can vary based on several factors such as client size, number of systems, varying levels of established structures, or dynamics of customer and/or data
• Works cross-functionally to serve as a trusted advisor and expert for internal and/or external relationships to ensure high quality data is available for analysis and better business understanding
• Develops and delivers highly complex data driven insights, recommendations, and predictions to internal and/or external stakeholders
• Engages with strategic stakeholders for planning, forecasting, and gaining a solid understanding of impactful business questions to successfully document for analysis and decision making
• Work is highly independent and reliable

Location

MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara

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