Product Specialist - Bruno The Garden Mall

Dancom TT&L Telecommunications (M) Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A telecommunications provider in Kuala Lumpur is seeking a Product Specialist to deliver exceptional customer service and assist in store operations. The ideal candidate possesses a passion for sales and fashion/lifestyle products, coupled with strong communication skills. Applicants should have a minimum of SPM/Diploma qualification and the ability to work flexible hours. Benefits include EPF, medical insurance, and performance bonuses.

Benefits

EPF

Socso

EIS

Annual Leave

Medical Insurance

Training Provided

Performance Bonus

Overtime Pay

Medical and Hospitalization Leave

Qualifications

• Previous customer service experience is advantageous.
• Passionate about sales and fashion/lifestyle products.
• Ability to work on shifts, weekends, and public holidays.

Responsibilities

• Provide outstanding customer service to walk-in customers.
• Recommend suitable products based on customer needs and preferences.
• Maintain product knowledge to confidently explain features and benefits.
• Ensure merchandise is well displayed and the store is tidy.
• Support daily store operations such as stock handling and cashiering.
• Assist in achieving individual and store sales targets.
• Handle after-sales service professionally.

Skills

Customer service experience

Sales skills

Friendly demeanor

Communication skills

Proficiency in English

Proficiency in Bahasa Malaysia

Mandarin speaking

Education

SPM / Diploma or equivalent

Job description

Product Specialist - Bruno The Garden Mall

Dancom TT&L Telecommunications (M) Sdn Bhd – Kuala Lumpur, Kuala Lumpur

Previous retail or customer service experience is an advantage

Passionate in sales and fashion/lifestyle products

Friendly, presentable, and good communication skills

Able to work on shifts, weekends, and public holidays

Proficiency in English and Bahasa Malaysia; Mandarin is a plus (for Mandarin-speaking customers)

Requirement

• SPM / Diploma or equivalent
• Previous retail or customer service experience is an advantage
• Passionate in sales and fashion/lifestyle products
• Friendly, presentable, and good communication skills
• Able to work on shifts, weekends, and public holidaysProficiency in English and Bahasa Malaysia; Mandarin is a plus (for Mandarin-speaking customers)

Responsibility

• Provide outstanding customer service to walk-in customers
• Recommend suitable products based on customer needs and preferences
• Maintain product knowledge to confidently explain features and benefits
• Ensure merchandise is well displayed and the store is kept tidy at all times
• Support daily store operations such as stock handling, cashiering, and visual merchandising
• Assist in achieving individual and store sales targets
• Handle after-sales service professionally

Benefits

• EPF, Socso, EIS
• Annual Leave
• EPF / SOCSO / PCB
• Medical Insurance
• Training Provided
• Performance Bonus
• Overtime Pay
• Medical and Hospitalisation Leave