Product Offer Management (Fresh Graduates)

Softenger Malaysia; Bayan Lepas; On-site; MYR 100,000 - 150,000; Full time

Job summary

A tech services company in Bayan Lepas, Penang is seeking entry-level candidates with a Bachelor's degree (2023-2025 graduates encouraged) for a role in Product Offer Management. Responsibilities include managing product data and participating in project completion. Applicants should have basic knowledge of data and a proactive attitude. A monthly salary of RM2300 is offered for this position.

Qualifications

• Entry level candidates based in Penang with mandatory Bachelor's degree (2023-2025).
• 0-1 years of related experience is required.
• Basic systems application knowledge and product data understanding.

Responsibilities

• Participates on projects to closure within agreed timelines.
• Audits and manages submittals of PD requests.
• Set up SKU/Option/Module in the internal system.

Skills

Data Entry

Customer Support

Critical thinking

Collaboration

Leadership

Education

Bachelor Degree in any specialization

Job description

Overview

Location: Bayan Lepas, Penang

Contract: 18 Months and extendable contract

Salary: RM2300 per month (Maximum)

Working hours: 8AM to 5PM

Project Overview:

• Product Offer Management is key to deploying and managing product data for Dell products’ initial release and any engineering changes that follow. The team also manages products and peripheral components through product release and associated change activities. They help guide project management in the definition, design, building and shipping of systems configuration requirements.

What to look for: Entry level candidates based in Penang, with mandatory Bachelor’s Degree (any specialization) – 2023, 2024, or 2025 year passed out only, with experience in Data Entry or Admin Assistance/Customer Support related.

Responsibilities

• Participates on one medium project to closure within agreed timelines and quality standards.
• Audits, validates and manages submittals of PD requests.
• Set up SKU/Option/Module/Chassis/Order code in Dell internal system – Domino/PAC.
• Product data maintenance including sustaining requests from stakeholders.
• Own and resolve issues on configuration.
• Work closely with IT to resolve any messaging or SKU issues.
• Product Data Testing as needed on a quarterly basis.
• Regular maintenance and clean-up of SKU/Options/Order code to ensure KPIs are met.
• Run standard and ad hoc queries.
• Participates on one project or two local process improvements to closure within agreed timelines and quality standards. Audits, validates and manages submittals of PD requests.
• Communication, critical thinking, collaboration, resilience, self-awareness, and leadership.

Required Skills and Experience

• Typically requires 0-1 years of related experience, with a Bachelor Degree in any specialization – 2023, 2024, or 2025 year passed out only are encouraged to apply.
• Basic systems application knowledge.
• Basic knowledge of product data.
• Able to onboard as soon as possible.
• Good initiative and learning spirit.
• Positive working attitude.