PRODUCT DEVELOPMENT EXECUTIVE

MYEG; Selangor; On-site; MYR 30,000 - 50,000; Full time

Job summary

A leading travel agency in Malaysia seeks a Product Development Executive to create and manage travel products and packages. The role involves researching travel trends, designing itineraries, negotiating with suppliers, and collaborating with sales and marketing teams. Candidates should have a bachelor's degree in a related field and experience in product development, alongside solid communication and analytical skills. A strong understanding of social media marketing is preferred, as well as proficiency in MS Office and travel management systems.

Qualifications

• Minimum bachelor's degree in a related field.
• Experience in product development or operations in a travel agency.
• Strong knowledge of travel destinations and services.

Responsibilities

• Research travel trends, destinations, and preferences.
• Develop tour packages and itineraries.
• Coordinate with suppliers and negotiate contracts.

Skills

Product development

Excellent analytical skills

Communication abilities

Cost management

Social media marketing

Education

Bachelor’s degree in Tourism, Travel Management, Business

Tools

MS Office

Travel management systems

Job description

The Product Development Executive is responsible for researching, creating, and managing travel products and packages that meet market demand and support the agency’s sales and growth objectives. This role focuses on developing competitive itineraries, coordinating with suppliers, and continuously improving travel offerings.

Key Responsibilities

• Research travel trends, destinations, and customer preferences
• Design and develop tour packages, itineraries, and travel products
• Coordinate with hotels, airlines, transport providers, and tour operators
• Negotiate rates, contracts, and inclusions with suppliers
• Price travel products competitively while ensuring profitability
• Prepare product descriptions, brochures, and sales support materials
• Work closely with sales and marketing teams to promote travel products
• Monitor product performance and make improvements as needed
• Ensure products comply with travel regulations and quality standards
• Update product databases and maintain accurate costing records
• Managing the social media of the travel agency with regular posting on the related product and services offered to increase customer base and revenue

Required Skills and Qualifications

• Bachelor’s degree in Tourism, Travel Management, Business, or related field
• Experience in product development or operations within a travel agency
• Strong knowledge of destinations, itineraries, and travel services
• Excellent analytical, planning, and negotiation skills
• Good communication and coordination abilities
• Attention to detail and cost management skills
• Proficiency in MS Office and travel management systems
• Great knowledge in handling marketing in Social Media (Facebook, Instagram & TikTok)

Preferred Qualifications

• Familiarity with supplier contracting and rate negotiations
• Creative skills for itinerary design and product presentation

Working Conditions

• Office-based with occasional travel for product research and familiarization trips
• Flexible working hours during peak seasons or product launches

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