Presales Solution Manager

Libiao Robotics Holdings Pte. Ltd.; Petaling Jaya; On-site; MYR 60,000 - 80,000; Full time

Job summary

A technology solutions company in Malaysia is seeking a Solution Engineer, focusing on client engagement and technical sales within the intralogistics sector. The successful candidate will analyze client needs, design tailored solutions, and drive the sales process effectively. Candidates should possess a Bachelor's degree and at least 5 years of relevant experience. Strong analytical and communication skills are essential for maintaining client relationships and delivering compelling presentations. This role offers competitive benefits and opportunities for professional growth.

Benefits

Annual performance bonuses

Medical and coverage through approved clinics

Professional training and development

Qualifications

• Minimum 5 years of experience in solution engineering or technical sales.
• Familiarity with robotics and logistics automation systems required.
• Highly motivated and results-oriented individuals preferred.

Responsibilities

• Engage with clients to analyze operational challenges.
• Drive sales by effectively presenting solutions.
• Collaborate with teams to develop customized solutions.
• Deliver persuasive presentations to stakeholders.
• Support smooth project handover and client satisfaction.

Skills

Analytical skills

Problem-solving abilities

Interpersonal communication

Sales management

Education

Bachelor’s degree in Engineering, Logistics, or a related field

Master’s degree

Tools

WMS/WCS software

Simulation or modeling tools

Job description

Qualifications

• Bachelor’s degree in Engineering, Logistics, or a related field. Master’s degree is a plus.
• Minimum 5 years of experience in solution engineer, technical sales, or a similar role within the intralogistics or AGV/AMR industry.
• Exceptional analytical and problem‑solving abilities to evaluate client needs and propose optimal solutions.
• Familiarity with WMS/WCS software, robotics, and logistics automation systems, Experience with simulation or modeling tools.
• Highly motivated, results‑oriented, and capable of managing multiple priorities. Strong interpersonal and communication skills to work effectively with diverse teams and clients.

Key Responsibilities

1. Client Engagement and Needs Analysis – Engage with potential clients to understand their operational challenges and requirements. Conduct in‑depth analysis of client processes, onsite situation, data and etc. to identify areas for optimization through intralogistics and AGV solutions.
2. Sales and Relationship Management – Drive the sales process by presenting solutions effectively and addressing client objections with expertise. Build and maintain strong client relationship, acting as a trusted consultant throughout the sales cycle.
3. Solution Design and Proposal – Collaborate with internal teams to develop customized solutions tailored to client needs. Provide detailed evaluations of proposed solutions, highlighting both their advantages and potential limitations. Analyze the competitive solutions in the projects, including investigation with client, competitor information collection, solution comparison and bidding strategy.
4. Presentation and Communication – Deliver persuasive presentations and demonstrations tailored to various stakeholder groups, including technical teams, operational leaders, and executives. Clearly present the value proposition and key differentiators of the proposed solutions.
5. Collaboration and Handover – Collaborate with the implementation team to ensure smooth transition from sales to project execution. Support post‑sales activities as needed to maintain client satisfaction and secure future opportunities.

Benefits

1. Horario de Trabajo y Vacaciones – Horario de Trabajo: De lunes a viernes, de 9:00 a. m. a 6:00 p. m.; Vacaciones Anuales: 14–18 días por año (según la antigüedad); Días Festivos: Sigue el calendario oficial de días festivos de Malasia.
2. Compensación y Bonificación – Revisión Salarial: Anualmente, según el rendimiento y los resultados de la empresa; Bonificación por Desempeño: Bonificación anual o semestral según el desempeño individual y de la empresa.
3. Seguro y Médico – Cobertura Médica: Cobertura ambulatoria y de especialistas a través de clínicas concertadas.
4. Asignaciones – Asignación para Móvil / Comunicación: Asignación mensual o reclamación de gastos; Asignación para Viajes / Transporte: Según el puesto o las necesidades comerciales; Reembolso de Comidas / Entretenimiento: Para reuniones con clientes o viajes de negocios.
5. Apoyo y Bienestar del Empleado – Team Building / Cena Anual: Actividades de equipo patrocinadas por la empresa; Capacitación y Desarrollo: Oportunidades de capacitación internas o externas para el crecimiento profesional; Acuerdo de Trabajo Híbrido: Dependiendo del puesto y la aprobación de la gerencia; Asistencia al Empleado: Asesoramiento informal o apoyo de RR. HH. cuando sea necesario.
6. Otros Beneficios – EPF (Fondo de Previsión para Empleados): Contribución del empleador según la ley de Malasia (13%–17%); SOCSO / EIS: Contribución estatutaria completa por parte del empleador; Portátil y Herramientas de la Empresa: Se proporcionan según las necesidades del puesto.