Premier Relationship Director, Leboh Downing

HSBC; Penang; On-site; MYR 250,000 - 300,000; Full time

Job summary

A global banking institution in Penang is seeking a Premier Relationship Director to manage and develop relationships with high-value clients. This role involves providing tailored financial advice and ensuring client loyalty through strong interpersonal connections. Candidates should excel in relationship management and adhere to compliance requirements. This position offers an opportunity to work in a dynamic banking environment.

Responsibilities

• Manage relationships with the bank's highest value clients.
• Acquire, develop, and retain relationships with Top Tier Premier clients.
• Provide tailored financial advice to clients based on their goals.
• Collaborate with internal partners to increase client loyalty.

Job description

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top or simply take you in an exciting new direction, HSBC offers opportunities, support, and rewards that will take you further.

Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, ranging from retail customers to ultra high net worth individuals and their families. We help our customers manage their day-to-day finances, protect, and grow their wealth. Our international network and expertise enable us to deliver HSBC’s purpose of opening up a world of opportunity by providing borderless banking and world-class wealth management through mobile-first capabilities and exceptional people. Our key operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking, and Insurance.

We are currently seeking an ambitious individual to join our International Wealth and Premier Banking team as a Premier Relationship Director. You will work with colleagues to define, manage, and achieve divisional business targets.

Principal Responsibilities:

• The role involves managing HSBC’s relationship with the bank’s highest value clients (Top Tier Premier segment, typically clients with >RM3Mil investible assets).
• Responsible for acquiring, developing, and retaining relationships with a portfolio of Top Tier Premier clients.
• Build trusting relationships with existing and potential clients, help articulate their needs, and exceed their expectations.
• Get to know clients personally and professionally to understand their financial goals and use market knowledge to provide tailored financial advice.
• Review the portfolio regularly to identify opportunities to leverage HSBC’s capabilities across lines of business and geographies for client benefit.
• Increase client loyalty by meeting their needs directly or through collaboration with internal partners.
• Understand and adhere to local and global compliance requirements.
• Ensure the portfolio performs effectively within the Wealth and Personal Banking Target Business Model (TBM) and aligns with HSBC’s Top Tier Proposition.