Planner I/II

Benchmark Electronics; Bayan Lepas; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading electronics manufacturing company in Malaysia seeks a Production Planner to optimize production schedules and coordinate with various departments. The ideal candidate will have 2-5 years of experience in planning, strong decision-making skills, and proficiency with ERP tools. You will ensure timely delivery of orders, assist in resolving discrepancies, and act as a primary contact for customer return issues. Join a collaborative environment focused on exceeding customer satisfaction.

Qualifications

• 2-5+ years of experience in planning and scheduling.
• Demonstrate understanding of order processing and supply chain.
• Ability to exercise discretion and independent judgment.

Responsibilities

• Coordinate and optimize manufacturing schedules.
• Monitor production activities to meet customer demands.
• Resolve discrepancies related to production schedules.

Skills

Planning and scheduling expertise

Effective decision-making skills

Understanding of ERP tools

Strong communication abilities

Education

Degree preferred or equivalent experience

Tools

Baan or equivalent ERP tools

Job description

A Production Planner is responsible for coordinating and optimizing manufacturing schedules to ensure efficient production processes. This role involves planning, scheduling, and monitoring production activities to meet customer demands while minimizing costs and delays.

Act as a key contact for receipt and entry of new orders, change orders and net change analysis from customers.

Perform material and capacity analysis, work with Supply Chain Analyst to assist in establishing a production schedule for each order, and communicate/resolve issues related to discrepancies between the requested and promised due date.

Acknowledge promised delivery date to customer and assist Supply Chain Analyst in resolution of issues related to discrepancies between the requested and promised due date.

Process component and non-inventory order entries and invoices as needed.

Contribute to planning functions and may make recommendations and/or decisions to support the Supply Chain Analyst.

Communicate forecast and production schedule changes to Master Planner and Supply Chain supervisor.

Analyze potential impact of forecast and production schedule changes on component procurement and production volume.

Monitor material status on upcoming orders; flag and release orders as daily release schedule is defined.

Monitor all orders to assure timely completion to promise date and elevate/resolve issues that may prevent timely delivery of orders.

Work with Production, Product Engineering, Kit pull, Shipping, and Purchasing for any issues related to priorities, holds, throughput or capacity issues, part shortages, or engineering changes on released orders.

May participate on the Customer Team as the Planning Dept. representative to support department and business unit.

Assist Supply Chain Management or Supply Chain Analyst, as needed, regarding development of or changes to Planning or Scheduling processes.

Provide input or analysis to management of WIP, Finished Goods, and Component inventory levels in accordance with the Supply Chain Analyst.

Work with Project Management, as assigned, to process project orders, track orders to completion, analyze project costs, and prepare and process project invoicing and closing.

Work with Finance to investigate and resolve Accounts Receivable issues.

All employees are responsible for the Quality of their work to ensure BEI meets, or exceeds Customer Satisfaction.

Act as the primary customer contact for all return issues as assigned; Process Return Material Authorization (RMA); Issue, return routing changes, return receipt and issue, return cost analysis, and tracking of returns through shipment and invoicing per defined guidelines.

Assist other team members, as needed, to ensure customer needs are met.

May provide mentorship to others in the planning activity.

Qualifications

Degree preferred or equivalent combination of education and experience as approved by executive management.

2-5+ years of experience in planning and scheduling.

Exercise discretion and independent judgment when representing the company in supply chain related decisions.

Demonstrate understanding of the extended process of order receipt and entry, material procurement, order release, assembly, shipment and invoice payment.

Understanding of Enterprise Resource Planning (ERP) tools (Baan or equivalent) as they apply to the position.

Effective decision making skills as it relates to providing direction to the manufacturing floor and assigning priorities to meet customer goals and objectives.

Understanding of the extended process of return debits and credits, return receipt and routing generation, Process Feedback System (PFS) entry and order release, return/project cost analysis and return/project invoicing and shipment.