Pharmacist

Sunway Multicare Pharmacy; Perak; On-site; MYR 40,000 - 60,000; Full time

Job summary

A leading pharmacy provider in Perak, Malaysia, is seeking a Pharmacy Operations Lead to ensure customer service excellence and achieve sales goals. The candidate will oversee operations, manage staff training, and promote products effectively. Ideal candidates should hold a Bachelor's/Master's degree in Pharmacy, be registered with the Pharmacy Board of Malaysia, and possess a strong commitment to customer safety and service. Fresh graduates are welcomed to apply for the Provisional Registered Pharmacist (PRP) role.

Qualifications

• Registered with the Pharmacy Board of Malaysia.
• Positive thinking and self-initiative.
• Good understanding of pharmacy laws.

Responsibilities

• Lead pharmacy operations and team.
• Provide medication reviews and consultations.
• Manage outlet operations and staff training.
• Stay updated on market trends.

Skills

Fluent in English

Fluent in Malay

Knowledge in pharmacology

Excellent customer service

Sales-oriented

Education

Bachelor’s Degree in Pharmacy

Master’s Degree in Pharmacy

Job description

This position is required to lead pharmacy operations, ensuring excellent customer service, sales achievement, and staff development.

Responsibilities

• Provide medication review, dispensing, health screening, consultation and counselling services
• Provide excellent service and maintain good relationship with customers
• Manage and oversee outlet operation, aligning to company branding & business strategy
• Promote intensive range and category of products in fulfilling customer needs
• Lead the outlet staffs as a team to achieve sales KPI
• Perform poison & inventory control
• Managing good poison recording and scheduled poison-related issues
• Perform internal and external training for continuous professional development
• Handling staff duty schedule
• Stay up to date on market trends i.e. medication, product knowledge and latest pharmacology finding
• Participate in company promotional activities as required

Job Requirements

• Candidate must possess Bachelor’s Degree/Master’s Degree in Pharmacy and registered with the Pharmacy Board of Malaysia
• Well versed in English and Malay; Mandarin is an added advantage
• Candidates with no retail experience are welcomed to apply as training will be provided
• Able to perform shift duties and willing to relocate
• Continuous learning, refreshing and keeping knowledge up to date
• Possess positive thinking, self-initiative, sustainable passion towards pharmacy practice
• Good understanding of pharmacy’s relevant laws and regulations
• Extend genuine warmth to customers, focus on medication safety
• Flexibility in tasks allocation and open-minded to accept new technologies and challenges
• Market sensitive with strong commercial awareness
• Great passion for contributing towards society via various channels, including corporate social responsibility projects, school talks or health promotions.
• Fresh Graduates are encouraged to apply for Provisional Registered Pharmacist (PRP)

If you are interested in exploring opportunities in other areas, please apply through https://sunwaymulticare.com.my/pages/career. We will review your application and contact you soon.