PHARMACIST ASSISTANT CUM SOCIAL MEDIA

ALPRO PHARMACY TTJ; Seremban; On-site; MYR 100,000 - 150,000; Full time

Job summary

A local pharmacy in Seremban is looking for a pharmacy assistant to assist with medication dispensing, inventory management, and provide excellent customer service. The ideal candidate should have strong communication skills and be able to manage pharmacy inventory efficiently. Responsibilities include assisting the pharmacist, maintaining cleanliness, handling customer transactions, and supporting administrative tasks. Experience with social media is a plus.

Qualifications

• Excellent communication skills for patient interaction.
• Ability to manage pharmacy inventory effectively.
• Customer service skills to enhance customer experience.

Responsibilities

• Assist the pharmacist in the dispensing process and patient guidance.
• Manage pharmacy inventory and maintain store hygiene.
• Deliver excellent customer service through sales transactions.
• Perform administrative duties and assist in compliance-related tasks.

Job description

Core Responsibilities

1. Medication Dispensing & Patient Assistance

• Assist the pharmacist in the dispensing process by accurately packaging, labeling, and preparing medications.
• Provide clear explanations and guidance to patients on the proper use and storage of their medications.
• Receive and process incoming prescriptions for the pharmacist’s review and verification.

2. Inventory & Store Management

• Manage pharmacy inventory efficiently by ordering, receiving, and organizing stock according to the First-Expire-First-Out (FEFO) system.
• Monitor stock levels to prevent shortages and minimize expired items.
• Maintain cleanliness, orderliness, and hygiene of both the pharmacy and the stockroom.

3. Customer Service & Sales

• Deliver excellent customer service by greeting customers and assisting them with product selection and inquiries.
• Accurately process sales transactions, including cash and electronic payments.
• Handle customer concerns or feedback professionally to ensure a positive experience and customer retention.

4. Administrative Support

• Perform administrative duties such as answering phone calls, filing records, and maintaining documentation.
• Assist in daily operational routines, including opening and closing procedures.
• Support the pharmacist in compliance-related recordkeeping and reporting as required by regulatory bodies.

Added Advantage

• Social Media & Digital Skills: Ability to assist in creating simple health awareness posts, capturing photos/videos for pharmacy updates, or engaging customers online is an added advantage.