Pet Care Retail Sales & Service Pro

Petsmore; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A pet retail company located in Kuala Lumpur is looking for a Retail Assistant to enhance customer service and sales. Responsibilities include assisting customers, promoting products, maintaining store operations, and handling transactions. A passion for pets and previous customer service experience is a plus. This role requires flexibility with shift work, including weekends and public holidays, to ensure an excellent shopping experience for customers.

Qualifications

• Prior retail or customer service experience is an added advantage.
• Passionate about pets and willing to learn product knowledge.
• Pleasant personality with good communication and interpersonal skills.
• Able to work on shifts, weekends, and public holidays.

Responsibilities

• Greet and assist customers in selecting suitable pet products.
• Provide accurate information on products and services.
• Handle customer inquiries and complaints professionally.
• Promote products, grooming services, and membership programs.
• Ensure shelves are well-stocked and organized.
• Operate the Point-of-Sale (POS) system accurately.
• Support colleagues and maintain positive team relationships.

Skills

Customer service skills

Sales skills

Communication skills

Interpersonal skills

Teamwork

Job description

A pet retail company located in Kuala Lumpur is looking for a Retail Assistant to enhance customer service and sales. Responsibilities include assisting customers, promoting products, maintaining store operations, and handling transactions. A passion for pets and previous customer service experience is a plus. This role requires flexibility with shift work, including weekends and public holidays, to ensure an excellent shopping experience for customers.